Technical Support Specialist for Hybrid Environment

3 weeks ago


Ashford, Kent, United Kingdom Constant Recruitment Ltd Full time
Job Description: Technical Support Specialist for Hybrid Environment

We are seeking an experienced 2nd Line Service Desk Engineer to join our team at Constant Recruitment Ltd. As a Technical Support Specialist, you will provide technical assistance and support to clients on-site and in-office, utilizing your expertise in Microsoft 365 systems and IT support.

The ideal candidate will possess excellent communication and problem-solving skills, with a strong understanding of IT concepts and technologies. A driving license is essential for this role, as regular site visits will be required. We offer a competitive salary of £35,000 - £45,000 per annum, depending on experience, and a hybrid working arrangement after probation.

Responsibilities:
* Provide technical support and assistance to clients on-site and via phone/email
* Collaborate with the service desk team to resolve technical issues efficiently
* Develop and maintain knowledge of new technologies and best practices in IT support
* Perform routine maintenance and troubleshooting tasks on Microsoft 365 systems

Requirements:
* 2+ years of experience in a service desk or IT support role
* Strong understanding of Microsoft Desktop & Office Systems, Microsoft 365, and SharePoint
* Excellent communication and problem-solving skills
* Ability to work calmly and patiently under pressure

Salary: £35,000 - £45,000 per annum

Benefits:
* Competitive salary and benefits package
* Opportunity to work with a leading Managed Service Provider (MSP)
* Professional development and training opportunities

How to Apply:
If you are a motivated and enthusiastic individual with a passion for IT support, please submit your application, including your CV and cover letter.

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