Regulatory Compliance Expert

1 day ago


Manchester, United Kingdom MMA Digital Full time
About the Role:

We are seeking a Regulatory Compliance Expert to join our Call Centre team at MMA Digital.

This exciting opportunity requires a skilled professional with a strong background in regulatory compliance, particularly in the FCA framework.

  • Assist in creating weekly and monthly reports for the Call Centre Manager, Compliance Manager, and Learning and Development Manager to outline patterns, risks, and trends.
  • Conduct calibration sessions with the Head of Compliance and Contact Centre Team Leaders to ensure assessments are aligned.
  • Responsible for the monitoring of compliance of outgoing emails, webchat, SMS, and WhatsApp.

Salary: £50,000 - £60,000 per annum

Benefits:

  • Competitive salary package.
  • Opportunities for career growth and development.
  • Collaborative and dynamic work environment.


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