Senior Support Engineer

7 hours ago

London, Greater London, United Kingdom Telefónica Tech Full time
Job Title: Senior Internal Support Engineer

Telefónica Tech, a leading NextGen Tech solutions provider, is seeking a highly skilled Senior Internal Support Engineer to join our team in London.

About the Role:

We are looking for an experienced Support Engineer to provide top-notch support for our key business applications and hardware. The successful candidate will be responsible for:

  • Providing timely and efficient support for our employees
  • Maintaining user accounts in Active Directory, Office 365, and Exchange
  • Building, servicing, and troubleshooting laptops, desktops, and virtual servers
  • Assisting with infrastructure planning and projects, including networking, switching, and wireless projects
  • Coordinating with 3rd party vendors to support systems
Requirements:

To be successful in this role, you will need:

  • Previous experience in software or product support, preferably in a support team environment
  • Previous project delivery or consultancy experience
  • Strong knowledge of Windows 10/11, hardware/software builds, and Windows server experience
  • Proficiency in SharePoint, Office 365, and Microsoft or ITIL qualifications
What We Offer:

As a Senior Internal Support Engineer at Telefónica Tech, you will have the opportunity to work with a highly diversified team of over 6,000 skilled employees and +60 nationalities. You will be part of our global strategic hubs, including our UK&I hub, which has an end-to-end portfolio of market-leading services and develops integrated technology solutions to accelerate digital transformation.

We are a Top 3 Service Provider, Azure Expert Status, Fastrack & Inner Circle Partner, and we offer a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment

If you are a motivated and experienced Support Engineer looking for a new challenge, please submit your application.

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