Key Account Manager
3 days ago
Account Management Role
About the job:
NICE is seeking an experienced Account Manager to join our team. The successful candidate will be responsible for delivering world-class account management and business direction to our existing customers.
Key Responsibilities:
- Drive revenue growth of assigned accounts
- Achieve bookings quota through add-on sales to current customers
- Identify upsell and cross-sell opportunities within the customer base
- Become a trusted advisor to the customer for better business outcomes
Requirements:
- 2+ years applicable experience in the account management function in contact centre
- Knowledge of the contact centre market is essential
- Demonstrated experience in a fast-paced environment and meeting customer time constraints
- Demonstrated experience working independently
- Demonstrated sales proficiency, primarily to an installed base of customers
What We Offer:
You will join a Gartner Magic Quadrant Leader, delivering success to more than 25,000+ customers globally, with an impressive year-on-year growth.
You will benefit from working for a financially stable and profitable company, enjoying a competitive compensation package including private healthcare, life assurance, a generous pension contribution, and more.
NICE works according to the NICE-FLEX hybrid model, enabling maximum flexibility in terms of working from our modern UK Headquarter in Central London or working remotely.
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