Commercial Insurance Specialist

1 month ago


Stourbridge, Dudley, United Kingdom Howden Group Full time
Senior Account Handler - Corporate & Commercial

We are seeking a highly skilled Senior Account Handler to join our Corporate & Commercial team at Howden Group. As a key member of our team, you will be responsible for delivering an exceptional level of service to our clients, ensuring their needs are met through tailored commercial insurance solutions.

Key Responsibilities:

  • Assist in achieving Group/Division client retention targets by providing an excellent level of service.
  • Liaise effectively with the Account Executive to ensure an appropriate strategy for renewal, attend client meetings as necessary, and action meeting points (if applicable).
  • Issue renewal documentation in line with contract certainty.
  • Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
  • Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.

Requirements:

  • Minimum of 5 years commercial insurance experience.
  • Excellent level of technical insurance skills, to be assessed by regular in-house testing.
  • GCSE Maths and English (or equivalent).

About Us:

Howden Group is a leading independent insurance broker with a global presence. We pride ourselves on delivering the right advice and insurance solutions to our clients, and we're committed to treating our colleagues, candidates, clients, and business partners with equality, fairness, and respect.



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