Sunday Retail Store Ambassador
1 month ago
We are a leading charity dedicated to beating cancer. Our mission is to fund life-saving research, develop new treatments, and improve the quality of life for those affected by cancer.
Role OverviewThis role offers an exciting opportunity to join our trading team as a retail store ambassador on Sundays. As a keyholder, you will be responsible for overseeing the running of the shop, supporting a talented team of volunteers, and contributing to achieving sales and fundraising targets.
Responsibilities- Manage the shop on Sundays, ensuring excellent customer service and maintaining high standards of customer satisfaction.
- Assist the wider shop team in achieving sales and fundraising targets, working collaboratively to drive business growth.
- Review and process donated goods and new stock, utilizing commercial awareness to maximize revenue opportunities.
- Develop creative ideas to generate new income, working closely with the Shop Manager to implement innovative strategies.
- Provide exceptional customer service, making sure customers feel welcome and valued in our stores.
- Maintain shop standards regarding safeguarding, compliance, and health and safety.
- Proven experience in a customer-facing role, with a strong understanding of what drives great customer service.
- Adaptability in changing situations, including ability to work independently and as part of a team.
- Commercial awareness, with the ability to identify and capitalize on revenue opportunities.
- Excellent communication skills, with the ability to build relationships and collaborate effectively.
- Able to work flexibly, including weekends and holidays, as part of a rotating rota.
- An estimated salary of £23,000 - £26,000 per annum, depending on experience.
- A generous benefits package, including a pension scheme, flexible leave policy, and discounts on various products and services.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- The chance to be part of a dynamic and purpose-driven team, making a meaningful contribution to our mission to beat cancer.
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