Quality Assurance Technical Assistant

4 weeks ago

Feltham, Greater London, United Kingdom Lindt & Sprüngli Full time

Quality Assurance and Technical Support Professional

We are seeking a highly skilled Quality Assurance and Technical Support Professional to join our team at Lindt & Sprüngli. As a Quality Assurance and Technical Support Professional, you will be responsible for supporting the technical team in driving quality and continuous improvement initiatives within the wider organisation.

Key Responsibilities:

  • Supporting Senior Technical and Quality Assurance Manager with management of technical aspects within LSUK, liaising with wider Supply Chain team to drive change and improve ways of working
  • Supporting wider technical team with approving artworks for the UK and ROI markets and management of the relevant data base
  • Updating ingredients, allergens and suitability info in Salsify for all new products and product changes
  • Ensuring that product related information published on the company website is always correct and up to date
  • First point of contact for technical data requests, questionnaires from wider teams in the business (B2B, Sales, Marketing and Retail)
  • Management of the documentation data base, including HFSS, Private Attestations files and other technical documentation for existing products, product specifications and ensuring these are agreed, updated as necessary and communicated to suppliers and customers in the timely manner
  • Assisting wider technical attending first productions and first production trials
  • Supporting wider technical team with maintaining and regular reviews technical documentation for Lindt Retail stores with food service operations
  • Management of the product library for the seasonal copack first production samples

Requirements:

  • BS degree (or equivalent) in Food Science or Food Technology
  • Good understanding of GMP, HACCP, Food Safety, Regulatory Compliance
  • Experience within similar role
  • Ideally previous experience of approving artworks
  • High attention to detail, methodical and well-organised and able to use initiative to drive activities independently with the ability to work effectively as part of a team
  • Excellent written and verbal communication skills
  • Ability to work with the individual at all levels within the organisation, excellent interpersonal skills
  • Ability to multitask in a fast-paced environment and problem-solving skills
  • Excellent organisation and prioritisation skills
  • Creative and innovative thinker

About Lindt & Sprüngli:

Lindt & Sprüngli is a premium chocolate manufacturer established in 1845 operating in over 86 countries around the World. Guided by our Global purpose to Enchant the World with Chocolate and UK vision of Creating Moments to Make Everyone Feel Special, we have around 400 team members in the UK across our Head Office, Retail, and Field Sales divisions. We are a Top 20 Great Place to Work and are proud of our incredible people, our unique values-led culture and our iconic market leading brands such as LINDOR & GOLD BUNNY.

What you can expect from us:

In return for everything that you'll bring, we can offer you an exciting role in a fast-growing organisation, where we'll provide an environment where you will thrive, feel supported and fulfil your career aspirations. As well as supporting your physical and mental wellbeing, as part of our offering, you will receive a competitive compensation and benefits package including; competitive salary, bonus, pension, life cover, chocolate allowance; chocolate give-aways, chocolate discount, £100 personal incentive, birthday day off and so much more

Where you'll be based:
This role is based in Feltham, London (Hybrid Working: in the office 60% and WFH 40%)

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