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Quality Assurance Technical Assistant

4 weeks ago

Feltham, Greater London, United Kingdom Lindt & Sprüngli Full time

Quality Assurance Technical Assistant Role

Lindt & Sprüngli is a premium chocolate manufacturer with a rich history dating back to 1845. We operate in over 86 countries worldwide, guided by our purpose to enchant the world with chocolate and our UK vision of creating moments to make everyone feel special.

We are proud of our unique values-led culture and our iconic market-leading brands such as LINDOR & GOLD BUNNY. As a Quality Assurance Technical Assistant, you will support the technical team in driving quality and continuous improvement initiatives within the wider organisation.

This role is ideal for a graduate with a year of previous experience or someone with more experience in a similar role looking for a short-term assignment. Key responsibilities include:

  • Supporting the Senior Technical and Quality Assurance Manager with technical aspects within LSUK, liaising with the wider Supply Chain team to drive change and improve ways of working
  • Supporting the technical team with approving artworks for the UK and ROI markets and managing the relevant database
  • Updating ingredients, allergens, and suitability information in Salsify for all new products and product changes
  • Ensuring product-related information published on the company website is always correct and up-to-date
  • First point of contact for technical data requests, questionnaires from wider teams in the business (B2B, Sales, Marketing, and Retail)
  • Managing the documentation database, including HFSS, Private Attestations files, and other technical documentation for existing products, product specifications, and ensuring these are agreed, updated as necessary, and communicated to suppliers and customers in a timely manner
  • Assisting the technical team with attending first productions and first production trials
  • Supporting the technical team with maintaining and reviewing technical documentation for Lindt Retail stores with food service operations
  • Managing the product library for seasonal copack first production samples

What experience you'll bring

  • BS degree (or equivalent) in Food Science or Food Technology
  • Good understanding of GMP, HACCP, Food Safety, Regulatory Compliance
  • Experience within a similar role
  • Ideally previous experience of approving artworks
  • High attention to detail, methodical, and well-organised, with the ability to use initiative to drive activities independently and work effectively as part of a team
  • Excellent written and verbal communication skills
  • Ability to work with individuals at all levels within the organisation, excellent interpersonal skills
  • Ability to multitask in a fast-paced environment and problem-solving skills
  • Excellent organisation and prioritisation skills
  • Creative and innovative thinker

Being yourself every day

We want everyone at Lindt to feel safe to be themselves, ensuring they are empowered, represented, celebrated, and included in our workplace. You'll notice this throughout the recruitment process; in our 'dress for your day' policy and through our proactive DE&I strategy.

Living our values every day

At Lindt UK, our values guide us in everything we do. Being Passionately Lindt, Always Evolving, Building Real Relationships, Acting Responsibly, and Making An Impact are an integral part of life here at Lindt.

What you can expect from us

In return for everything you'll bring, we can offer you an exciting role in a fast-growing organisation, where we'll provide an environment where you will thrive, feel supported, and fulfil your career aspirations. As well as supporting your physical and mental wellbeing, as part of our offering, you will receive a competitive compensation and benefits package including; competitive salary, bonus, pension, life cover, chocolate allowance; chocolate give-aways, chocolate discount, £100 personal incentive, birthday day off, and so much more.

Where you'll be based

This role is based in Feltham, London (Hybrid Working: in the office 60% and WFH 40%).