Technical Quality Assurance Specialist

5 days ago

Feltham, Greater London, United Kingdom Lindt & Sprüngli Full time

We are seeking an experienced Technical Quality Assurance Specialist to join our team in Feltham, London.

Company Overview

Lindt & Sprüngli is a leading premium chocolate manufacturer established in 1845. With a global presence in over 86 countries, we offer a unique opportunity to be part of a dynamic and innovative organization.

We pride ourselves on our values-driven culture, which guides us in everything we do. Our commitment to quality, innovation, and sustainability has earned us recognition as one of the top great places to work in the UK.

About the Role

This fixed-term contract opportunity is ideal for a graduate with a year of experience or someone with more than a year of experience in a similar role looking for a short-term assignment until early 2025.

You will support the technical team in driving quality agendas and continuous improvement initiatives within the wider organization.

Your key responsibilities will include:

  • Supporting senior technical and quality assurance managers with the management of technical aspects within LSUK, liaising with the wider supply chain team to drive change and improve ways of working.
  • Supporting the wider technical team with approving artworks for the UK and ROI markets and managing relevant databases.
  • Updating ingredients, allergens, and suitability information in Salsify for all new products and product changes.
  • Ensuring that product-related information published on the company website is always correct and up-to-date.
  • Serving as the first point of contact for technical data requests, questionnaires from wider teams in the business (B2B, Sales, Marketing, and Retail).
  • Managing documentation databases, including HFSS, Private Attestations files, and other technical documentation for existing products, product specifications, and ensuring these are agreed, updated as necessary, and communicated to suppliers and customers in a timely manner.
  • Assisting the wider technical team with attending first productions and first production trials.
  • Supporting the wider technical team with maintaining and regular reviews of technical documentation for Lindt Retail stores with food service operations.
  • Managing the product library for seasonal copack first production samples.
Requirements

To be successful in this role, you will need:

  • A BS degree (or equivalent) in Food Science or Food Technology.
  • A good understanding of GMP, HACCP, Food Safety, and Regulatory Compliance.
  • Experience in a similar role.
  • Ideally, previous experience of approving artworks.
  • High attention to detail, methodical, and well-organized, with the ability to use initiative to drive activities independently and work effectively as part of a team.
  • Excellent written and verbal communication skills.
  • Ability to work with individuals at all levels within the organization, excellent interpersonal skills.
  • Ability to multitask in a fast-paced environment and problem-solving skills.
  • Excellent organization and prioritization skills.
  • Creative and innovative thinker.
Salary and Benefits

We offer a competitive salary and benefits package, including a bonus, pension, life cover, chocolate allowance, chocolate give-aways, chocolate discount, £100 personal incentive, birthday day off, and more.

Location

This role is based in Feltham, London, with a hybrid working arrangement of 60% in the office and 40% working from home.

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