Store Leadership Opportunity

2 months ago


Llanelli, Carmarthenshire, United Kingdom Hotel Chocolat Group plc Full time
About Hotel Chocolat Group plc

We are a leading premium chocolate brand in the UK, offering a range of luxury products including giftable chocolates, alcohol, coffee, and our pioneering drinking chocolate system.

We are seeking a passionate and experienced Store Manager to lead our retail team and drive sales and customer satisfaction.

Key Responsibilities
  • Lead and Develop Your Team
    • Provide excellent leadership to inspire, coach, and develop your team members to meet their performance goals through effective communication of our vision and values.
  • Drive Sales and Profit
    • Drive store sales and profit plan and take action to maximize performance.
    • Aim to exceed store sales targets and key performance indicators (KPIs) through clear and effective communication to your team.
  • Maximize Commercial Opportunities
    • Maximize all commercial opportunities in-store through timely implementation of promotions, offers, and marketing initiatives.
Requirements and Qualifications
  • Experience in a seasonally busy and bespoke selling environment, ideally within a luxury brand or retailer.
  • Natural leadership qualities to get the best of your high-performing team both individually and as a whole.
  • A passion for chocolate, our brand, and for giving the best service to our guests.
What We Offer
  • Incentives based on performance.
  • 50% unlimited staff discount to treat yourself and your friends and family.
  • 70% discount of a stay in our Hotel in St Lucia.
  • We recognize that our employees may wish to balance their work and family/home life and therefore we are open to discussions around flexible working.


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