Cheltenham Racecourse Hospitality Staff Wanted
1 month ago
We are seeking enthusiastic and customer-focused individuals to join our team at Cheltenham Racecourse as part of Constellation Careers.
About the Role
This is an exciting opportunity to work in a fast-paced environment, providing excellent customer service to guests in our busy public bars or hospitality bar. You will be responsible for preparing and serving drinks, replenishing stocks, and making wine pairing recommendations to guests using your knowledge and expertise.
Key Responsibilities
- Provide exceptional customer service to guests, ensuring their experience is memorable and enjoyable.
- Prepare and serve drinks, including cocktails and wine, according to established recipes and standards.
- Replenish stock levels, maintain a clean and organized workspace, and adhere to health and safety guidelines.
- Make informed wine pairing recommendations to guests, based on their preferences and dietary requirements.
Requirements
To succeed in this role, you will need:
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- A passion for delivering exceptional customer service, with a focus on creating a welcoming atmosphere for guests.
- Able to multitask, work under pressure, and maintain a calm demeanor in fast-paced situations.
- Familiarity with electronic till and ordering systems, as well as written orders.
- No prior experience is necessary, as full training will be provided.
What We Offer
In return for your hard work and dedication, we offer:
- A competitive hourly rate of £12.00 per hour.
- The opportunity to work in a dynamic and supportive team environment.
- Flexible shift patterns to suit your needs, with the option to work as few or as many shifts as you like.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- An exclusive benefits package, including access to our employee assistance programme and perks platform.
Join Our Team
If you are a motivated and customer-focused individual looking for a challenging and rewarding role, we encourage you to apply today.
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