Hospitality Team Member

2 days ago


Cheltenham, Gloucestershire, United Kingdom The Queens Hotel - Cheltenham Full time
About The Queens Hotel - Cheltenham

We are a luxury hotel located in the heart of Cheltenham, offering exceptional service and amenities to our guests.

Job Title: Food and Beverage Team Member

Estimated salary: £22,000 - £28,000 per annum.

Job Description:

As a member of our Food and Beverage team, you will be responsible for delivering exceptional service to our guests. This includes serving food and drinks, handling customer complaints, and maintaining a clean and safe working environment.

Key Responsibilities:

  • Serving food and drinks to guests in a timely and efficient manner
  • Handling customer complaints and resolving issues in a professional manner
  • Maintaining a clean and safe working environment, including the restaurant, bar, and kitchen areas

Requirements:

  • Previous experience as a Food and Beverage team member in a similar environment
  • Excellent communication and interpersonal skills
  • Able to work in a fast-paced environment and maintain a high level of energy and enthusiasm

Benefits:

  • Free hotel breaks for you and your family
  • Leisure passes for you to enjoy your time off
  • Enhanced maternity and paternity leave
  • Institute of Hospitality membership
  • Learning and development opportunities
  • Health Assured confidential service
  • Subsidised learning courses
  • Free nutritious meals on duty
  • Complimentary on-site parking
  • Bespoke uniforms


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