Customer Service Representative

4 days ago


Leeds, Leeds, United Kingdom Conduent Business Services Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service delivery team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and promoting our services.

Key Responsibilities
  • Provide professional and efficient service to customers via phone, email, and web chat.
  • Identify opportunities to promote additional services to customers.
  • Resolve customer complaints and queries in a timely and effective manner.
  • Contribute to the development of our service culture by demonstrating our core values.
  • Participate in training sessions to continuously improve knowledge and performance.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
About Conduent

Conduent Business Services is a leading provider of business process outsourcing solutions. We help our clients to improve their customer experiences, increase efficiency, and reduce costs. Our team of experts is dedicated to delivering exceptional service and support to our clients and their customers.



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