UK Retail CRM Expert
5 days ago
About the Job
">We're seeking an experienced CRM Manager to unlock the full potential of our customer data and drive our digital transformation.
">Key Responsibilities
">- ">
- Develop and implement data-driven strategies to enhance customer engagement and lifetime value">
- Design and maintain a robust customer data architecture">
- Lead the analysis of customer behaviour to inform targeted marketing strategies">
- Define and execute personalised communication campaigns">
- Drive measurable improvements in customer engagement and sales">
- Collaborate with Marketing and Sales teams to align CRM initiatives with business objectives">
Requirements
">- ">
- Proven track record of CRM management experience, ideally in retail">
- Strong expertise in data architecture and customer analytics">
- Proven ability to translate data insights into actionable strategies">
- Experience with CRM platforms and marketing automation tools">
- Strategic thinking combined with hands-on execution capabilities">
- Excellence in stakeholder communication and cross-team collaboration">
What We Offer
">- ">
- Competitive salary (£45,000)">
- Simply Health cashback scheme">
- Enhanced annual leave (22 days + bank holidays)">
- Flexible working hours (8-hour day between 8:00-18:00)">
- Investment in your development and training">
- Regular funded social events">
- Pension scheme">
- Values Champion scheme">
- Being part of an ambitious growth story">
About Our Location
">We're based at our head office near Norwich, Norfolk, offering a great work-life balance and access to local amenities.
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