Sales Support Coordinator

4 weeks ago


Telford, United Kingdom D4Drivers Full time

About D4Drivers

D4Drivers, a leading provider of driver medicals, is seeking a highly skilled Sales Support Administrator to join its team. As part of the D4 Group, we offer a nationwide network of clinics for professional drivers, and we're the leading provider of medical services to the logistics sector.

About the Role

We're looking for an experienced Administrator to provide support to our Sales and Account Managers, arranging appointments and site visits for business customers, and assisting with queries. You'll be responsible for administering large contracts, liaising with customers, and ensuring high levels of customer service.

Key Responsibilities

  • Arrange appointments and site visits, building relationships with business customers and identifying opportunities for the Sales team.
  • Manage large nationwide contracts, including referrals, appointments, and service level achievement.
  • Support Sales and Account Managers with tasks such as onboarding new business customers, processing documents, and conducting account reviews.
  • Handle customer queries, resolve issues, and escalate as necessary.
  • Support the Service Delivery Team with tasks such as doctor recruitment, scheduling clinics, and liaising with suppliers.

Requirements

  • Minimum 3 years' experience in a similar role, preferably in a B2B environment.
  • Excellent communication and organization skills, with a strong commitment to customer service.
  • Ability to manage a varied workload, prioritize tasks effectively, and think outside the box in challenging situations.

Preferred Skills

  • Administrative experience, preferably with a sales or customer service background.
  • Proficient in using CRM software, Microsoft Office Suite, and other relevant tools.

Job Details

  • Full-time, fixed-term contract (12 months).
  • Salary: £22,425.00 - £22,800.00 per year.

We're looking for a talented individual who can provide exceptional support to our Sales team. If you have a strong background in administration, excellent communication skills, and a customer-focused approach, we'd love to hear from you.



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