Strategic Operations Manager with HR Specialisation

4 days ago

Nottingham, Nottingham, United Kingdom Express Recruitment Full time

About the Role: Express Recruitment is seeking an experienced Operational Leader to join our team as a Strategic Operations Manager with HR Specialisation. This is a Fixed Term Contract for 12 months with potential to extend.

Key Responsibilities:

  • Oversee hiring and onboarding processes, including offer management and induction.
  • Design, develop, and deliver training programs and tailored plans at all levels, regularly updating training material.
  • Collaborate with managers to identify employee training needs and monitor and improve performance, particularly in sales targets and billings.
  • Conduct group workshops, coaching sessions, and provide ongoing support through 121s and performance appraisal processes.
  • Foster a positive company culture by promoting initiatives, incentives, and strategies that align with the company's mission, vision, values, and reinforce desired behaviours.
  • Work with PA to lead team-building activities, Christmas events, quarterly socials, and charity initiatives, and sit on the Employee Engagement Committee.
  • Collaborate with directors to chair team meetings and deliver key announcements.
  • Manage HR record keeping using HRIS, including absenteeism and leave management.
  • Support employee relations and offer guidance to employees and managers relating to disciplinary, grievance, and disputes.
  • Ensure legal compliance with HR policy and workplace safety, working with PA to update material regularly.
  • Support directors with monthly payroll, expenses, and benefits management.

Additional Responsibilities:

  • Support inspections related to REC and government regulations, ensuring the required standard is upheld in daily operations.
  • Assist with complex candidate compliance and background checking on behalf of recruitment agency clients.
  • Work with PA to spot-check compliance and assist with audit escalations.
  • Collaborate with directors to handle grievances and disciplinary processes related to quality issues with employees of all levels.
  • Work with PA to monitor health and safety measures and maintain a compliant workplace.

Requirements:

  • Proven experience in operations management, office management, or HR management is essential.
  • Strong communication, leadership, coaching, and interpersonal skills are essential.
  • Strong organisational skills with the ability to manage multiple projects are essential.
  • Experience managing performance in a sales-driven environment is advantageous.
  • Proven experience delivering training is highly desirable.
  • CIPD Level 3 or 5 certification or equivalent HR qualifications are highly desirable.
  • Previous recruitment agency experience or understanding of REC and government legislation is advantageous.

We Offer:

  • Competitive basic salary for the Fixed Term Contract.
  • Potential future permanent opportunities.
  • 35 days holiday (including bank holidays).
  • Reduced working hours at Christmas.
  • Commuter benefits such as travel pass or car park season ticket.
  • Contributory pension scheme from day one.
  • Quarterly team-building events paid for by the company.
  • Regular 121 time for ongoing development.
  • Regular reviews with clear career progression path from day one.
  • Full-time working from the office.
  • Social culture (payday breakfast, dress-down Fridays, workiversary lunches, summer socials, etc).
  • Funded qualifications if applicable with cash bonuses for upskilling.

About Express Recruitment:

Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, 'exceeding expectations every time' of over 267,000 candidates.

We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education, and Voluntary organisations. Find all of our current vacancies on https://bit.ly/3IaEnI7

Not quite found the right role for you yet? Let us do the scrolling for you. Your search for a new role has never been so easy. Just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.

Vacancy Summary:

Salary: c£30,000 - £40,000 DOE

Basis: Fixed Term Contract for 12 months, potential to extend

Location: Nottingham City Centre

Hours: Monday to Friday 9:00am – 5:30pm, Part-time hours will be considered on application

Unfortunately, we are unable to contact all candidates due to the large volume of applications we receive. If you have not heard from a consultant within the next three days, please assume that you have not been successful on this occasion. Please do not hesitate to apply for other suitable roles in the future.

This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.

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