Café Attendant and Customer Relations Specialist
4 weeks ago
We're seeking a highly organized and customer-focused individual to join our café team as a front-of-house representative. This role requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities- Provide exceptional customer service by responding promptly to customer inquiries and resolving issues efficiently.
- Maintain high standards of food quality by following proper handling and preparation procedures.
- Follow operational protocols to handle deliveries, store food safely, and maintain cleanliness throughout the café.
- Collaborate with colleagues to achieve team goals and maintain a positive working atmosphere.
- Stay up-to-date with menu offerings and provide informed recommendations to customers.
- Contribute to maintaining a positive brand image by adhering to company policies and procedures.
- A competitive salary range of £8.82-£9.43 per hour ($9-10 per hour), depending on location.
- An excellent benefits package, including Colleague Clubcard, retirement savings plan, life assurance, and access to free wellbeing services.
- Opportunities for career progression within the company.
- Free uniform and support policies for all aspects of your life.
- Access to exclusive deals/discounts website.
We're a UK-based company with a long history of delivering exceptional customer experiences and promoting a positive culture among our teams.
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