Customer Service Representative

1 week ago


Wellingborough, Northamptonshire, United Kingdom Dunelm Full time

Job Overview

Pay - £6.72 - £11.44 per hour.

Dunelm is seeking a Sales Assistant to join our team in Wellingborough. As a Sales Assistant, you will be the first point of call for customers, providing excellent customer service and ensuring a positive shopping experience.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer queries and resolving issues promptly.
  • Work collaboratively with colleagues to achieve sales targets and maintain a high level of customer satisfaction.
  • Contribute to visual merchandising and store displays to create an engaging shopping environment.
  • Process transactions accurately and efficiently, handling cash and card payments.
  • Participate in stock management, including receiving and processing stock deliveries.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work flexibly, including evenings and weekends.
  • Basic numeracy and literacy skills.
  • Previous retail experience is desirable but not essential.

Diversity and Inclusion:

Dunelm is committed to becoming a fully inclusive business, welcoming applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education.



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