Operative Resource Manager

2 weeks ago

London, Greater London, United Kingdom Mears Group Full time
About the Job

As a Planner/Programmer, you will be working in a dynamic and fast-paced environment, supporting the scheduling of operative and sub-contract resource to ensure effective resource management and delivery of a customer-focused repairs service that meets performance targets.

  • You will work closely with the team to ensure IT systems are operated effectively, operatives are using and updating their PDAs appropriately, and schedule of rate codes are inputted correctly.
  • You will communicate effectively with residents and maintenance workers regarding ongoing work, and liaise with colleagues to ensure accurate and timely information is provided.
  • You will collaborate with all team members, including administrators, operatives, supervisors, and subcontractors to ensure an efficient and productive service is delivered to service users and clients, supporting the attainment and maintenance of high levels of satisfaction with performance delivery in accordance with agreed standard operating procedures.
  • You will follow and support policies, procedures, initiatives, and work instructions at all times, keeping all supplied company assets in good condition in line with company policies and reporting damages to your manager. You will provide backup to other planners, covering any absences, and attend informal and formal company & client meetings and training sessions as required.
Working for Mears Group

Mears Group offers a competitive salary (£25,000 - £30,000 per annum) plus benefits including:

  • 25 days annual leave plus bank holidays
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment
  • Staff perks with Mears Rewards - discounts of up to 10% on weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more

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