Customer Service Representative

20 hours ago


Leeds, Leeds, United Kingdom Conduent Business Services Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service delivery team, you will be responsible for providing exceptional customer service to our clients, resolving queries and issues in a timely and professional manner.

Key Responsibilities
  • Provide excellent customer service through various communication channels, including phone, email, and web chat.
  • Identify opportunities to promote additional services to customers and resolve any complaints or queries in a timely and professional manner.
  • Work collaboratively with colleagues to achieve team goals and objectives.
  • Participate in ongoing training and development to continuously improve knowledge and performance.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a global business processing outsource company.
About Conduent

Conduent is a leading business processing outsource company that provides mission-critical services and solutions to Fortune 100 companies and over 500 governments. We are committed to delivering exceptional customer experiences and creating value for our clients and their customers.



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