Cleaning Operations Manager
3 weeks ago
Deliver Exceptional Service
We are seeking an experienced Cleaning Supervisor to manage a cleaning team and deliver exceptional service to our clients at AWE. The successful candidate will be responsible for organizing and leading a team, ensuring high standards of service delivery, and adhering to cleaning schedules.
Main Responsibilities
- Support the Cleaning Account Manager and Senior Supervisor to deliver the contract at AWE
- Organize and lead a cleaning team to ensure high standards of service delivery
- Monitor work performances to ensure correct standards are met and that team members are working effectively
- Keep open lines of communication between team members, Supervisors, and the Mitie management team
Requirements
- Minimum 2 years supervisory experience or Highfield level 3 qualification
- Highfield level 3 qualification or equivalent must be obtained (training will be provided)
- BIC@S accredited training must be obtained (training will be provided)
- Demonstrable decision-making skills, self-driven, and determined
- Drive for continuous improvements in service delivery
- Able to use own initiative
- Deal with complaints and rectify immediately
- Highly organized with excellent planning skills, efficient, and effective
Benefits
- Access to high street discounts through MiDeals platform
- Cycle-to-work scheme
- Life cover with a minimum of £10,000
- Save-as-you-earn scheme
- Mitie Matching Share Plan
Progressing Your Career
We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Progressing your career is therefore a top priority for us.
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