Cleaning Operations Manager

3 weeks ago


Aldermaston, West Berkshire, United Kingdom Mitie Full time

Deliver Exceptional Service

We are seeking an experienced Cleaning Supervisor to manage a cleaning team and deliver exceptional service to our clients at AWE. The successful candidate will be responsible for organizing and leading a team, ensuring high standards of service delivery, and adhering to cleaning schedules.

Main Responsibilities

  • Support the Cleaning Account Manager and Senior Supervisor to deliver the contract at AWE
  • Organize and lead a cleaning team to ensure high standards of service delivery
  • Monitor work performances to ensure correct standards are met and that team members are working effectively
  • Keep open lines of communication between team members, Supervisors, and the Mitie management team

Requirements

  • Minimum 2 years supervisory experience or Highfield level 3 qualification
  • Highfield level 3 qualification or equivalent must be obtained (training will be provided)
  • BIC@S accredited training must be obtained (training will be provided)
  • Demonstrable decision-making skills, self-driven, and determined
  • Drive for continuous improvements in service delivery
  • Able to use own initiative
  • Deal with complaints and rectify immediately
  • Highly organized with excellent planning skills, efficient, and effective

Benefits

  • Access to high street discounts through MiDeals platform
  • Cycle-to-work scheme
  • Life cover with a minimum of £10,000
  • Save-as-you-earn scheme
  • Mitie Matching Share Plan

Progressing Your Career

We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Progressing your career is therefore a top priority for us.



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