Cleaning Team Manager

3 weeks ago


Aldermaston, West Berkshire, United Kingdom Mitie Full time

Deliver Exceptional Service

We are seeking an experienced Cleaning Supervisor to join our team at Mitie. As a key member of our cleaning operations, you will be responsible for managing a team of housekeepers to deliver high-quality service to our clients.

Main Responsibilities

  • Support the Cleaning Account Manager and Senior Supervisor to deliver the contract at AWE
  • Organise and lead a cleaning team to ensure contract service delivery meets all SLA's while adhering to cleaning schedules
  • Actively promote and be involved in the training and development of the housekeeping team
  • Monitor work performances to ensure correct standards are met and that team members are working effectively, while adhering to all health and safety procedures
  • Keep open lines of communication between housekeepers, other supervisors, and the Mitie management team

Requirements

  • Minimum 2 years supervisory experience or Highfield level 3 qualification
  • Highfield level 3 qualification or equivalent must be obtained (training will be provided)
  • BIC@S accredited training must be obtained (training will be provided)
  • Demonstrable decision-making skills, self-driven, and determined
  • Drive for continuous improvements in service delivery
  • Able to use own initiative
  • Deal with complaints and rectify immediately
  • Highly organised with excellent planning skills, efficient, and effective

Benefits

We offer a range of benefits to support your career and well-being, including access to our flexible benefits platform, Choices, and a cycle-to-work scheme. You will also have access to high street discounts through our MiDeals platform and a save-as-you-earn scheme.

Why Join Us?

Our success is a direct result of the experience and quality of our people. Progressing your career is a top priority for us, and we offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.



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