Cleaning Team Manager
3 weeks ago
Deliver Exceptional Service
We are seeking an experienced Cleaning Supervisor to join our team at Mitie. As a key member of our cleaning operations, you will be responsible for managing a team of housekeepers to deliver high-quality service to our clients.
Main Responsibilities
- Support the Cleaning Account Manager and Senior Supervisor to deliver the contract at AWE
- Organise and lead a cleaning team to ensure contract service delivery meets all SLA's while adhering to cleaning schedules
- Actively promote and be involved in the training and development of the housekeeping team
- Monitor work performances to ensure correct standards are met and that team members are working effectively, while adhering to all health and safety procedures
- Keep open lines of communication between housekeepers, other supervisors, and the Mitie management team
Requirements
- Minimum 2 years supervisory experience or Highfield level 3 qualification
- Highfield level 3 qualification or equivalent must be obtained (training will be provided)
- BIC@S accredited training must be obtained (training will be provided)
- Demonstrable decision-making skills, self-driven, and determined
- Drive for continuous improvements in service delivery
- Able to use own initiative
- Deal with complaints and rectify immediately
- Highly organised with excellent planning skills, efficient, and effective
Benefits
We offer a range of benefits to support your career and well-being, including access to our flexible benefits platform, Choices, and a cycle-to-work scheme. You will also have access to high street discounts through our MiDeals platform and a save-as-you-earn scheme.
Why Join Us?
Our success is a direct result of the experience and quality of our people. Progressing your career is a top priority for us, and we offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
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