Cleaning Operations Manager
4 weeks ago
Key Responsibilities:
As a Cleaning Supervisor at Mitie, you will be responsible for managing a cleaning team to deliver exceptional service to our clients. Your key responsibilities will include:
Organising and leading a cleaning team to ensure high standards of service delivery, meeting all SLAs and adhering to cleaning schedules.
Supporting the Cleaning Account Manager and Senior Supervisor to deliver the contract at AWE.
Monitoring work performances to ensure correct standards are met and that team members are working effectively, while adhering to health and safety procedures.
Promoting and being involved in the training and development of the Housekeeping team.
Maintaining open lines of communication between Housekeepers, other Supervisors, and the Mitie management team.
Main Duties:
Providing flexible business support for ad-hoc tasks and assisting colleagues and other teams as required.
Motivating and developing your team to encourage good team spirit and a culture of high performance.
Understanding and complying with HR and H&S policies and procedures.
Carrying out work in a safe and diligent manner.
Attending and fully participating in training and appraisals.
Undertaking additional duties in line with capabilities as required.
Ensuring the service is delivered effectively and efficiently to a high standard.
Building positive and productive working relationships with all customers, delivering excellent customer service and seeking ways to continuously improve and exceed expectations.
Adhering to Quality, Safety, Health, and Environmental policies and procedures on site and to Mitie's policies and procedures.
Being aware of material expenditure and ensuring adequate cleaning equipment and materials in your area are ordered, ensuring within agreed budgets.
Maintaining a high standard of personal hygiene and giving attention to hands/finger nails, hair care, and general appearance. Shoes must be fully covered with tread and appropriate for the requirements of the role.
Person Specification:
This is a full-time post: 9DFN (Nine-day fortnight) – Average 40.5 hours per week – subject to roster change.
Full driving licence preferred but not essential.
DV clearance is preferable but S/C working towards DV will be considered. However, to successfully complete this position, DV clearance must be obtained.
Minimum 2 years supervisory experience or Highfield level 3 qualification.
Highfield level 3 qualification or equivalent must be obtained (training will be provided).
BIC@S accredited training must be obtained (training will be provided).
Demonstrable decision-making skills, being self-driven, and determined.
Drive for continuous improvements in service delivery.
Able to use own initiative.
Deal with complaints and rectify immediately.
Highly organised with excellent planning skills, efficient, and effective.
Brief all SSoW associated with the Housekeeping role and ensure that the team understands the briefing.
Brief/train Housekeepers correct manual handling.
Train new employees and ensure they are competent to carry out their role as a Housekeeper.
Check Housekeeping competencies every day and ensure continued compliance.
Always observe client's and Mitie company rules.
Maintain any records as requested by manager/Mitie procedure: Competencies/Manual Handling Awareness/Toolbox talks/Cleaning check sheets and machinery check sheets.
Undergo and attend all Mitie/AWE training.
Follow all AWE security procedures.
Be flexible to any ad-hoc tasking requested by Manager/Senior Supervisor.
Be very proactive in the 'One Mitie' team.
Health and Safety Responsibilities:
Always follow Group and company policies and procedures.
Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment.
Use all work equipment and personal PPE properly and in accordance with training received.
Report any issues or training needs to your Line manager and/or via your divisional incident reporting system.
Information Security:
Ensure compliance with Mitie's information security procedures in all activities.
Proactively identify and report security risks to your manager.
Report actual and suspected security incidents.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we'll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost, and much more.
We give you access to high street discounts from thousands of well-known retailers, gyms, and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000, giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year, there's a chance to scoop a top prize of £10,000.
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
-
Cleaning Operations Manager
4 weeks ago
Aldermaston, West Berkshire, United Kingdom Mitie Full timeDeliver Exceptional ServiceWe are seeking an experienced Cleaning Supervisor to manage a cleaning team and deliver exceptional service to our clients at AWE. The successful candidate will be responsible for organizing and leading a team, ensuring high standards of service delivery, and adhering to cleaning schedules.Main ResponsibilitiesSupport the Cleaning...
-
Cleaning Operations Manager
4 weeks ago
Aldermaston, West Berkshire, United Kingdom Mitie Full timeDeliver Exceptional ServiceWe are seeking an experienced Cleaning Supervisor to manage a cleaning team and deliver high-quality service to our clients at AWE. The successful candidate will support the Cleaning Account Manager and Senior Supervisor to achieve contract goals, while promoting a culture of high performance and continuous improvement.Main...
-
Cleaning Team Manager
3 weeks ago
Aldermaston, West Berkshire, United Kingdom Mitie Full timeDeliver Exceptional ServiceWe are seeking an experienced Cleaning Supervisor to join our team at Mitie. As a key member of our cleaning operations, you will be responsible for managing a team of housekeepers to deliver high-quality service to our clients.Main ResponsibilitiesSupport the Cleaning Account Manager and Senior Supervisor to deliver the contract...
-
Procurement Operations Manager
4 weeks ago
Aldermaston, West Berkshire, United Kingdom Matchtech Full timeJob Title: Procurement Operations ManagerJob Summary:Matchtech is seeking a highly skilled Procurement Operations Manager to lead and transform our procurement operations as part of a larger organisational change program. The successful candidate will play a key role in optimising our procurement processes, improving systems, and driving commercial...
-
Yard Operative
4 weeks ago
Aldermaston, West Berkshire, United Kingdom Get Staff Full timeJob Title: Yard Operative - Temporary to Permanent PositionCompany Overview: Our client is a reputable business within the construction sector, offering various services such as roofing, scaffolding, fencing, with over 20 years' experience within the industry.Job Summary: We are seeking a Yard Operative to join our team on a full-time basis. The successful...
-
Procurement Operations Director
4 weeks ago
Aldermaston, West Berkshire, United Kingdom Matchtech Full timeProcurement Operations DirectorAre you an experienced procurement professional with a strong background in global procurement, shared services, and public sector governance? We are seeking a highly skilled Procurement Operations Director to lead and transform our procurement operations as part of a larger organisational change program.Key Responsibilities:...
-
Logistics Operations Coordinator
4 weeks ago
Aldermaston, West Berkshire, United Kingdom targetjobs Hired Full timeAbout the Role:We're seeking a highly skilled Logistics Operations Coordinator to join our team at targetjobs Hired. As a Logistics Operations Coordinator, you will be responsible for leading, coaching, and developing a team of material controllers to effect material control operations.Key Responsibilities:Leading, coaching, and developing a team of material...
-
Logistics Operations Coordinator
4 weeks ago
Aldermaston, West Berkshire, United Kingdom targetjobs Hired Full timeAbout the RoleWe're seeking a skilled Logistics Operations Coordinator to join our team in the Operations Function. As a key member of our Non-Nuclear Operations and Transport Group, you'll play a crucial role in supporting our mission by delivering products and services to our customer programmes.Key ResponsibilitiesLeading, coaching, and developing a team...
-
Logistics Operations Coordinator
2 weeks ago
Aldermaston, West Berkshire, United Kingdom targetjobs Hired Full timeAbout the Role:We are seeking a highly motivated and organized individual to join our Operations team as a Logistics Trainee.As a Logistics Trainee, you will play a crucial role in ensuring the smooth delivery of products and services to our customers.You will be responsible for managing the movement of materials, coordinating with suppliers and customers,...
-
Business Operations Specialist
1 week ago
Aldermaston, West Berkshire, United Kingdom AWE Full timeAbout this role at AWEWe're seeking a skilled Business Operations Specialist to join our team. As a key member of our operations team, you'll be responsible for coordinating with various stakeholders across all levels of the business.Main ResponsibilitiesStakeholder ManagementDevelop strong relationships with stakeholders across the business to ensure...
-
Logistics Trainee
4 weeks ago
Aldermaston, West Berkshire, United Kingdom targetjobs Hired Full timeAbout the RoleWe're seeking a highly motivated and detail-oriented individual to join our Operations Function as a Logistics Trainee. In this exciting new position, you'll have the opportunity to complete a Year in Industry placement and gain valuable experience in the field of logistics and material management.Key ResponsibilitiesSupport the Operations...
-
Logistics Trainee
3 weeks ago
Aldermaston, West Berkshire, United Kingdom targetjobs Hired Full timeOperations Support RoleWe're a team of remarkable people working towards an extraordinary mission: keeping the nation safe and secure. Our work is critical, and we're responsible for delivering the next warhead for the UK's nuclear deterrent; working at the forefront of nuclear technologies that keep the nation safe.We support the government's strategy,...
-
Supply Chain Operations Professional
3 days ago
Aldermaston, West Berkshire, United Kingdom targetjobs Hired Full timeAbout UsOur company plays a critical role in ensuring the nation's safety and security. We are responsible for delivering cutting-edge technologies that protect our country.We support the government's strategy by providing expertise in nuclear science, technology, and operations. Our team is dedicated to achieving an extraordinary mission and making a real...
-
Strategic Operations Coordinator
4 weeks ago
Aldermaston, West Berkshire, United Kingdom eTeam Full timeJob Title: Strategy PlannerJob Type: Full-time contract, 18-monthLocation: Remote with occasional travelMinimum Requirement:• Providing planning expertise to internal customers within the projects supported.• Implementing planning processes, policies, and procedures within the projects supported.• Producing planning and EV deliverables in accordance...
-
Aldermaston, West Berkshire, United Kingdom AWE Full timeAWE is a leading organization in the nuclear sector, seeking an experienced Operational Technology (OT) expert to join our multi-disciplinary team. As a Facility Engineer - Operational Technology, you will play a crucial role in providing expertise in software configuration, SMART instruments, and disaster recovery, while ensuring cyber security aspects are...
-
Corporate and Operations Graduate Programme
4 weeks ago
Aldermaston, West Berkshire, United Kingdom targetjobs Hired Full timeWe're a team of remarkable people achieving an extraordinary mission: keeping the nation safe and secure.Our work is critical. We are responsible for delivering the next warhead for the UK's nuclear deterrent; working at the forefront of nuclear technologies that keep the nation safe.We support the government's strategy takes many facets: from supporting the...
-
Site Assistant
3 weeks ago
Aldermaston, West Berkshire, United Kingdom Get Staff Full timeYard Operative RoleWe are seeking a motivated Yard Operative to join our team at Get Staff. This is a full-time position, working Monday to Friday, with the opportunity for excellent progression and training.Key Responsibilities:• Work outdoors in all weather conditions, requiring physical endurance and adaptability.• Lift and stack scaffold tubes of...
-
Aldermaston, West Berkshire, United Kingdom ENGINEERINGUK Full timeAt ENGINEERINGUK, we are seeking a highly skilled Procurement and Supply Chain Operations Specialist to join our team. This is a fantastic opportunity to work with a dynamic organization and contribute to the success of our Supply Chain function.This role will involve providing specialist support to the Supply Chain function across processes, systems,...
-
Senior Construction Manager
4 weeks ago
Aldermaston, West Berkshire, United Kingdom AWE Full timeJob Summary: We are seeking a highly skilled and experienced Construction Manager to lead our Construction Management team. The ideal candidate will have a strong background in construction management, excellent leadership skills, and the ability to work collaboratively with cross-functional teams.About the Role: As a Construction Manager, you will be...
-
Project Manager
4 weeks ago
Aldermaston, West Berkshire, United Kingdom AWE Full time £48,000 - £60,000Project Manager Role OverviewAWE is seeking a skilled Project Manager to join our In-Service Support Programme. As a Project Manager, you will be responsible for leading multidisciplinary teams to deliver critical company milestones for our customers. Your primary objective will be to bring together various specialists, including our science and engineering...