Hospitality Operations Lead

4 weeks ago


Brighton, Brighton and Hove, United Kingdom Cineworld Cinemas Ltd Full time
Hospitality Operations Lead

We are seeking a highly skilled Hospitality Operations Lead to join our team at Cineworld Cinemas Ltd. As a key member of our operations team, you will be responsible for ensuring the smooth delivery of our services to customers.

In this role, you will lead a team of staff members, providing coaching, guidance, and support to ensure they meet their performance targets. You will also be responsible for developing and implementing new procedures to improve operational efficiency and customer satisfaction.

The ideal candidate will have a strong background in hospitality or a related industry, with experience in staff management and training. They will also possess excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.

The estimated salary for this position is £28,000 - £40,000 per annum, depending on experience.

If you are a motivated and results-driven individual with a passion for delivering exceptional customer experiences, please apply today.

**Key Responsibilities:**
  1. Lead a team of staff members, providing coaching, guidance, and support.
  2. Develop and implement new procedures to improve operational efficiency and customer satisfaction.
  3. Collaborate with other departments to achieve business objectives.

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