Hospitality Operations Manager
1 day ago
About the Job
">We are seeking a skilled Hospitality Operations Manager to join our team at Cineworld Cinemas Ltd. As a key member of our management team, you will be responsible for delivering exceptional customer experiences and driving business growth.
">Key Responsibilities
">- ">
- Lead by Example: Demonstrate excellent leadership skills and set high standards for yourself and your team.">
- Customer Focus: Ensure that every customer interaction is positive and memorable.">
- Operational Excellence: Maintain the highest standards of cinema operations, including on-screen presentation, scheduling, and housekeeping.">
- Team Management: Supervise and develop a team of Customer Service Assistants and Supervisors.">
- Financial Management: Manage cash handling, petty cash expenditure, and payroll costs to ensure budgetary targets are met.">
- Risk Management: Minimise fraud, cash loss, and stock loss within the business.">
About You
">We are looking for an experienced and motivated individual with excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences.
">What We Offer
">A competitive salary of £38,000 - £45,000 per annum, depending on experience, plus benefits including a generous holiday allowance and opportunities for career development.
">This is an exciting opportunity to join a dynamic team and contribute to the success of Cineworld Cinemas Ltd.
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