Technical Service Specialist
4 days ago
Fujifilm Healthcare Americas Corporation is a leading innovator in diagnostic and enterprise imaging solutions, delivering cutting-edge technologies to meet the evolving needs of healthcare professionals.
Job DescriptionThe Field Service Engineer I - Medical Imaging position plays a vital role in ensuring the optimal performance of our medical imaging systems. As a technical expert, you will be responsible for performing scheduled and unscheduled maintenance work on ultrasound equipment within assigned service areas, providing timely repair and effective maintenance services to our customers.
This role requires strong analytical and communication skills, with the ability to communicate complex technical issues in an easy-to-understand manner. You will work independently on preventative maintenance tasks but typically require assistance on unscheduled maintenance work. The ideal candidate will possess excellent interpersonal skills, be reliable, and able to work independently.
Responsibilities- Performing preventative maintenance as directed
- Unscheduled maintenance work with assistance from technical support
- Independent work on preventative maintenance tasks, with occasional assistance on unscheduled work
- Installation and de-installation of products and peripheral equipment
- Maintaining excellent working relations with field personnel, home office personnel, and management
- Effective communication with management team to escalate issues and customer concerns
- Associate's degree in electrical engineering, electronics, or computer science discipline, or equivalent experience
- Minimum one year of previous field service experience
- Knowledge of assigned equipment for timely repair and effective maintenance
- Active listening skills and above-average customer service skills
- Sound organization and administrative skills, with self-starter mentality
- $32.00 - $38.00 per hour (depending on experience)
- Target bonus: $6,000
- Company car
- Medical, Dental, Vision insurance
- Life Insurance
- 401(k) plan
- Paid Time Off
Up to 100% based on business needs, including overnight and air travel.
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