Business Service and Provisioning Manager
4 weeks ago
We are seeking a highly skilled Business Service and Provisioning Executive to join our team at Daisy Communications.
Job Summary:The successful candidate will be responsible for delivering exceptional customer service and provisioning solutions to our business customers. This will involve handling incoming customer service calls and tickets, processing account changes, and managing customer repairs and returns.
Key Responsibilities:- Provide timely and effective customer service to business customers, ensuring that their needs are met and exceeded.
- Process account changes, including updates to account holder details, billing addresses, and spend caps.
- Manage customer repairs and returns, ensuring that issues are resolved promptly and efficiently.
- Deliver updates to customers on the status of their orders and repairs.
- Work closely with internal teams to ensure seamless delivery of provisioning services.
- Experience in B2B customer service, preferably in the telecoms industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Ability to multitask and prioritize tasks effectively, with a focus on delivering high-quality results.
- Mobile dealer experience with EE, O2, and Vodafone, with a strong understanding of mobile telecommunications.
- A competitive salary and benefits package, including 25 days' holiday and an additional day off on your birthday.
- Professional development opportunities to help you achieve your career goals.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- Access to discounts and savings at over 1,200 retailers.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we would love to hear from you.
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Business Service and Provisioning Manager
4 weeks ago
Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full timeJob Title: Business Service and Provisioning ExecutiveJob Summary:We are seeking a highly skilled Business Service and Provisioning Executive to join our team at Daisy Corporate Services Trading Limited. As a key member of our team, you will be responsible for delivering exceptional customer service and provisioning solutions to our clients.Key...
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Business Service and Provisioning Manager
4 weeks ago
Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full timeJob Title: Business Service and Provisioning ExecutiveJob Summary:We are seeking a highly skilled Business Service and Provisioning Executive to join our team at Daisy Corporate Services Trading Limited. As a key member of our team, you will be responsible for delivering exceptional customer service and provisioning solutions to our clients.Key...
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Business Service and Provisioning Manager
4 weeks ago
Nelson, Lancashire, United Kingdom Daisy Communications Full timeJob Title: Business Service and Provisioning ExecutiveAt Daisy Communications, we are seeking a highly skilled Business Service and Provisioning Executive to join our team.Key Responsibilities:Provide exceptional customer service by handling incoming calls and tickets within agreed service level agreements.Process account changes, including updates to...
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Business Service and Provisioning Specialist
3 weeks ago
Nelson, Lancashire, United Kingdom Daisy Communications Full timeJob Summary:We are seeking a highly skilled Business Service and Provisioning Executive to join our team at Daisy Communications. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the smooth provision of our services.Key Responsibilities:Handle incoming customer service calls and tickets within...
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Business Service and Provisioning Specialist
2 weeks ago
Nelson, Lancashire, United Kingdom Daisy Communications Full timeJob Title: Business Service and Provisioning ExecutiveJob Summary: We are seeking a highly skilled Business Service and Provisioning Executive to join our team at Daisy Communications. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of our business services.Key...
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Business Service and Provisioning Professional
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Nelson, Lancashire, United Kingdom Daisy Communications Full timeJob Summary: We are seeking a skilled Business Service and Provisioning Executive to join our team at Daisy Communications.Main Responsibilities:Handle incoming customer service calls and tickets within service level agreements.Process account changes, including updates to account holders, billing addresses, roaming, spend caps, and network portals.Highlight...
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Provisioning Apprenticeship
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Nelson, Lancashire, United Kingdom Daisy Communications Limited Full timeJob SummaryWe are seeking a Provisioning Apprenticeship to join our team at Daisy Communications Limited. As a Provisioning Apprenticeship, you will be responsible for managing orders, providing technical advice, and ensuring customer satisfaction.Key ResponsibilitiesManage orders from receipt to completion, ensuring accurate input of details onto all...
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Provisioning Coordinator
4 weeks ago
Nelson, Lancashire, United Kingdom Daisy Communications Limited Full timeJob SummaryWe are seeking a highly organized and detail-oriented Provisioning Coordinator to join our team at Daisy Communications Limited. As a key member of our operations team, you will be responsible for managing the provisioning process, ensuring timely and accurate delivery of services to our customers.Key ResponsibilitiesManage the provisioning...
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Nelson, Lancashire, United Kingdom Daisy Communications Limited Full timeJob SummaryWe are seeking a highly organized and detail-oriented Provisioning Apprenticeship to join our team at Daisy Communications Limited. As a key member of our provisioning team, you will be responsible for managing orders, providing technical advice, and ensuring seamless customer experiences.Key ResponsibilitiesManage orders from receipt to...
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Provisioning Apprenticeship
4 weeks ago
Nelson, Lancashire, United Kingdom Daisy Communications Limited Full timeJob SummaryWe are seeking a highly organized and detail-oriented Provisioning Apprenticeship to join our team at Daisy Communications Limited. As a key member of our provisioning team, you will be responsible for managing orders, providing technical advice, and ensuring seamless customer experiences.Key ResponsibilitiesManage orders from receipt to...
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Provisioning Coordinator
4 weeks ago
Nelson, Lancashire, United Kingdom Daisy Communications Limited Full timeJob SummaryWe are seeking a highly organized and detail-oriented Provisioning Coordinator to join our team at Daisy Communications Limited. As a key member of our customer service team, you will be responsible for managing orders, coordinating with customers and business partners, and providing technical support to ensure seamless service delivery.Key...
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Provisioning Coordinator
2 weeks ago
Nelson, Lancashire, United Kingdom Daisy Communications Limited Full timeJob SummaryWe are seeking a highly skilled Provisioning Coordinator to join our team at Daisy Communications Limited. As a key member of our provisioning team, you will be responsible for managing orders, coordinating installations, and providing exceptional customer service.Key ResponsibilitiesManage orders from receipt to completion, ensuring accurate and...
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Mobile Provisioning Coordinator
3 weeks ago
Nelson, Lancashire, United Kingdom Daisy Corporate Services Trading Limited Full timeJob Title: Mobile Provisioning CoordinatorJob Summary:We are seeking a highly organized and detail-oriented Mobile Provisioning Coordinator to join our team at Daisy Corporate Services Trading Limited. As a Mobile Provisioning Coordinator, you will be responsible for managing and coordinating the provisioning process for our mobile services.Key...
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Provisioning Coordinator
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Nelson, Lancashire, United Kingdom Daisy Communications Limited Full timeProvisioning Coordinator Job DescriptionAt Daisy Communications Limited, we are seeking an experienced Provisioning Coordinator to join our team. The successful candidate will be responsible for managing the provisioning process of our services, ensuring that all orders are completed accurately and efficiently.Key Responsibilities:* Task management and...