Sales Consultant
1 week ago
Job Summary
To provide exceptional customer service and support to Winemark customers in accordance with the Company's standards and procedures.
Key Responsibilities
- Assist in customer relations by maintaining excellent customer service at all times, including an up-to-date knowledge of store products on display.
- Identify selling opportunities and act on these to meet sales targets.
- Assume responsibility for housekeeping standards both inside and outside the store according to Company standards.
- Ensure that stock is controlled and merchandised to Company standards at all times.
- Assist with promotional set up to enhance sales and customer experience.
- Ensure that the premises are safe and secure at all times.
- Comply with Company regulations with regard to cash handling and administration.
- Comply with all health and safety information and ensure compliance with all licensing and trading standards legislation.
Qualifications
Essential:
Maths and English GCSE Grade C or above or equivalent.
Desirable:
WSET Foundation Certificate.
Skills & Experience
Essential:
Three months previous experience in a retail environment.
Communication Skills:
A proven ability to communicate effectively with internal and external customers.
Able to work in a team environment and demonstrate a positive attitude.
Good standard of dress and appearance.
Desirable:
Interest and/or knowledge of wine.
Previous experience of cash handling.
Previous experience of stock handling and control.
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