Museum Sales and Reception Assistant

4 days ago


Yeovil, Somerset, United Kingdom Haynes Motor Museum Full time
Role Overview

The Haynes Motor Museum is seeking a Part-time Receptionist and Sales Assistant to join their dynamic team. This role is perfect for someone who enjoys working in a fast-paced environment, providing excellent customer service, and being part of a dedicated team.

About the Role

This 0 hours contract position will require you to work on a rota covering 7 days/week, including weekends and school holidays. You will be responsible for operating the Museum Shop, providing high-standard customer service to visitors, and assisting with enquiries about the museum and its shop purchases.

Key Responsibilities:

  • Acting as a Brand Ambassador for the Museum
  • Assisting visitors with enquiries about the Museum and their Shop purchases
  • Ensuring that the Shop is kept tidy and restocked regularly
  • Till/computer operation including daily cashing up
  • Ensure all leaflet/Souvenir guides and activity booklets are fully stocked
  • Assisting the manager in all aspects of retail operation
  • Answering and transferring phone calls when needed
  • Promoting Souvenir Guide sales and Gift Aid to ALL customers
  • In-store cleaning and shelf replenishment
  • Dealing with deliveries, pricing, and replenishing store accordingly
About Us

The Haynes Motor Museum was established in 1985 by John Haynes OBE and is home to the UK's largest exhibition of cars and motorbikes dating from the present day back to 1898. The Museum is a registered charity and has three core objectives: Preservation and Conservation, Education, and Acting as a Brand Ambassador.

Benefits

This role offers a competitive salary of £44 per hour, free on-site parking, staff discounts in the on-site café and gift shop, training and development opportunities, and a chance to be part of a dynamic and engaged team of over 120 staff and volunteers.



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