Laboratory Support Expert
18 hours ago
Job Summary
We are seeking a highly motivated and enthusiastic Laboratory Support Expert to join our team at CK Group- Science, Clinical and Technical. The role will be based in Gateshead and involves working Monday to Friday with day-time hours.
The successful candidate will be responsible for delivering exceptional technical support to customers, ensuring their experience exceeds industry standards.
Key Responsibilities
- Logging, investigating, and resolving customer complaints related to electrophoresis and haemostasis equipment and assays.
- Designing, conducting, and reporting complex scientific investigations.
Essential Skills and Qualifications
- Bachelor's degree in a scientific discipline.
- Excellent organisational skills and ability to prioritise tasks effectively.
- Strong communication skills and ability to convey complex scientific information effectively.
- Team-oriented mindset and excellent customer service skills.
- Working knowledge of Microsoft Office and ability to learn new systems quickly.
Benefits
- Paid training and development opportunities.
- Competitive salary: £28,000 - £33,000 per annum.
- Opportunities for career progression and professional growth.
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