Global Logistics Support Expert

5 days ago


Gateshead, Gateshead, United Kingdom FedEx Full time

Job Summary:

We're seeking a highly skilled Global Logistics Support Expert to join our team. As a key member of our customer service department, you'll play a crucial role in ensuring seamless logistics operations and delivering outstanding customer experiences.

Key Responsibilities:

  • Providing expert advice on logistics and transportation options
  • Assisting customers with complex queries and resolving issues efficiently
  • Collaborating with internal teams to optimize logistics processes
  • Identifying areas for improvement and implementing changes to enhance customer satisfaction

Requirements:

  • Thorough knowledge of logistics and transportation principles
  • Excellent communication and problem-solving skills
  • Ability to work under pressure and meet deadlines
  • Experience in a similar role or relevant industry
  • Proven track record of improving process efficiency and customer satisfaction

What We Offer:

  • Salary starting from £28,471.29 per annum
  • Comprehensive training program to develop your skills
  • Opportunities for career growth and advancement
  • Generous holiday pay and leave entitlements
  • Discounted rates on FedEx services

FedEx is committed to excellence and innovation. As a Global Logistics Support Expert, you'll have the opportunity to make a significant impact on our customer service standards. Apply now to join our dynamic team



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