Account Director

2 months ago

Irvine, North Ayrshire, United Kingdom Boldyn Networks Full time

About the Role

We are seeking a highly skilled and experienced Account Director to join our team at Boldyn Networks. As an Account Director, you will play a pivotal role in shaping our client engagement strategies, collaborating with cross-functional teams, and ensuring the success of programs that elevate our position in the industry.

Key Responsibilities

  • Develop and execute account strategies to drive growth and revenue
  • Manage client relationships and serve as the primary point of contact
  • Conduct regular performance reviews with client stakeholders
  • Manage contractual commitments to clients
  • Create new business opportunities with clients
  • Oversee program deliverables, deadlines, and budgets
  • Deliver internal readouts to leadership on progress, client relations, financial, and operating performance
  • Work closely with operations and engineering to ensure alignment of customer expectations and service delivery
  • Responsible for new account development and maintaining and growing our base through cross-selling, upselling, renewal, and retention

Requirements

  • Bachelor's Degree required with a minimum of 8 years experience in account management and program management
  • Experience in technology sectors such as WiFi, wireless, ISP services, DAS, private network management
  • Experience in hospitality or convention industries preferred
  • Strong client interaction skills and an ability to cultivate strong trusting relationships
  • Superior skills in business analysis, process development, and creative problem-solving
  • Strong presentation skills and able to communicate professionally in response to customer requests and complaints
  • Must be comfortable interacting at all levels within customer organizations

About Us

Boldyn Networks is a leading provider of network solutions, reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow's greatest challenges. We are one team across the globe, always listening, learning, and valuing different perspectives. We challenge each other to be our best and create a better tomorrow.

Why Work with Us?

We offer a dynamic and collaborative work environment, surrounded by talented colleagues who thrive on solving problems. You'll have the opportunity to work on exciting projects, expand your skills, and make your mark on projects that matter. We also offer a competitive benefit package, including salary, annual bonus, thousands of LinkedIn Learning courses, flexible working opportunities, and parental leave with up to 20 weeks paid at full salary.

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