Account Director

3 weeks ago

Irvine, North Ayrshire, United Kingdom Boldyn Networks Full time

Empowering Programs, Enabling Clients, Inspiring Progress

About the Role

We're seeking a seasoned professional to lead our client engagement efforts and drive growth through effective account management strategies. As an Account Director, you'll play a pivotal role in shaping our client relationships, collaborating with cross-functional teams, and ensuring the success of our programs.

Key Responsibilities

  • Develop and execute account strategies to drive business growth and client satisfaction
  • Manage client relationships and serve as the primary point of contact for customer inquiries
  • Conduct regular performance reviews with client stakeholders to ensure alignment and progress
  • Oversee program deliverables, deadlines, and budgets to ensure successful project execution
  • Deliver internal readouts to leadership on progress, client relations, financial, and operating performance
  • Work closely with operations and engineering teams to ensure alignment of customer expectations and service delivery
  • Responsible for new account development and maintaining and growing our base through cross-selling, upselling, renewal, and retention

Requirements

  • Bachelor's Degree required with a minimum of 8 years experience in account management and program management
  • Experience in technology sectors such as WiFi, wireless, ISP services, DAS, private network management
  • Experience in hospitality or convention industries preferred
  • Strong client interaction skills and ability to cultivate strong trusting relationships
  • Superior skills in business analysis, process development, and creative problem-solving
  • Strong presentation skills and able to communicate professionally in response to customer requests and complaints

About Us

At Boldyn Networks, we're reimagining the future of interconnectivity. Our network solutions are solving some of tomorrow's greatest challenges. We value different perspectives and challenge each other to be our best. Here, you can change lives today and create a better tomorrow.

Why Work with Us?

We're large enough to deliver and maintain large-scale operations, giving you the opportunity to work on exciting projects and expand your skills. You'll be surrounded by talented colleagues who thrive on solving problems, just like you. Together, you'll make your mark on projects that matter and find new strengths along the way.

We Also Offer:

  • Salary: $130,000 - $150,000 per year
  • Annual Bonus: 20%
  • Thousands of LinkedIn Learning courses
  • Flexible working opportunities
  • Competitive benefit packages
  • Parental leave with up to 20 weeks paid at full salary
  • Vacation starting at 15 days increasing with length of service
  • 10 days paid sick leave
  • 4 days off each year to volunteer

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