Retail Banking Advisor

7 days ago


Glasgow, Glasgow City, United Kingdom Barclays Bank Plc Full time
About Barclays Bank Plc

Barclays Bank Plc is a leading financial institution dedicated to delivering exceptional customer service and making a positive impact in the communities we serve.

As a Customer Service Advisor, you will play a critical role in helping us achieve this goal by providing guidance and support to our Retail Banking customers over the phone.

The estimated annual salary for this position is £25,500, providing a competitive income and excellent opportunities for growth and development within the company.

Job Description

We are seeking an experienced and skilled individual to join our team as a Customer Service Advisor. In this role, you will be responsible for:

  • Resolving customer queries and issues
  • Personalising each interaction through the use of multiple communication channels
  • Collaborating with internal stakeholders to meet client needs and expectations

You will also have the opportunity to work closely with our collaborative team and enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection.

Benefits

We offer a range of benefits that support your overall wellbeing and career development, including:

  • A comprehensive core benefits package
  • Opportunities for training and professional development
  • Flexible working arrangements
  • A hybrid working model, allowing you to split your time between home and the office

We believe that our employees are our greatest asset, and we are committed to providing a supportive and inclusive work environment that allows you to thrive and grow with us.



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