Client Experience Specialist

6 days ago


Warrington, Warrington, United Kingdom Claremont Full time
About This Opportunity

We offer a competitive salary package including benefits such as 25 days annual leave plus public holidays, childcare scheme, cycle to work scheme, funded training opportunities, and much more.

Job Overview

We are a leading commercial interior design and fit-out company committed to delivering tailored workspaces that meet our clients' needs. As a Senior Customer Liaison Officer, you will play a vital role in ensuring our clients receive exceptional post-project support.

Your primary responsibility will be to build and maintain strong relationships with clients, ensuring their satisfaction and addressing any post-project issues efficiently.

Key aspects of this role include:

  • Regular client meetings to ensure satisfaction
  • Efficient communication to address post-project issues
  • Liaising with trade sub-contractors to resolve snagging or defects
  • Providing client feedback to management for continuous improvement
What We Offer
  • Competitive salary package (£35,000 - £45,000 per annum)
  • Benefits including 25 days annual leave, childcare scheme, cycle to work scheme, and more
  • Opportunities for career growth and professional development


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