Care Coordinator
2 days ago
About the Role
We are seeking a highly organised and efficient Care Coordinator to join our Primary Care Network team at Greater Middlesbrough Primary Care Network (PCN). The successful candidate will be responsible for providing administrative support to our multidisciplinary team, ensuring the smooth running of our practice.
Key Responsibilities
- Prioritise workload appropriately and in accordance with Practice, local and national guidelines.
- General administration duties, including QOF management and recall in line with meeting targets for patient care.
- Awareness of IIF targets and LIS, with submissions in CQRS for monthly/quarterly claims.
- Ad hoc searches for audit purposes when requested, IT problem solving and leading on implementation of any new IT projects.
- Organisation/involvement of the annual Influenza campaign, managing staff mandatory training requirements and keeping training logs up to date.
- PPA and stock check, maintaining the staff holiday planner, including reviewing requests.
- Organising and attending meetings, such as GSF, ensuring any minutes or updates to the GSF spreadsheet are maintained.
- Sending text messages to patients using the Accurx messaging system, reviewing and updating the Practice website to ensure information is accurate and up to date.
- Workflow and document management, including scanning and coding medical information, processing Subject Access Request's and Insurance reports.
Requirements
- High standard of IT skills, including knowledge of clinical systems and Microsoft Office Applications.
- Previous NHS experience, good understanding of Medical Terminology, with the ability to give attention to detail and follow protocol to ensure accuracy is maintained to a high standard.
- Ability to work on own initiative, recognise confidentiality and sensitivity of issues, and handle accordingly.
- Good interpersonal skills to work effectively as part of the Practice team.
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