Deputy General Manager

1 week ago

Guildford, Surrey, United Kingdom Heartwood Inns Full time

Deputy General Manager - A Leadership Opportunity

We are seeking an experienced Deputy General Manager to join our team at Heartwood Collection. As a Deputy General Manager, you will be responsible for assisting the General Manager and leading a team of professionals to deliver exceptional customer service and drive business growth.

Key Responsibilities:

  • Assist the General Manager in overseeing daily operations and making strategic decisions
  • Lead a team of staff to deliver high-quality customer service and achieve business objectives
  • Develop and implement effective training programs to enhance staff skills and knowledge
  • Monitor and control costs to ensure profitability and efficiency
  • Collaborate with other departments to achieve business goals and objectives

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Free parking on site
  • Access to our industry-leading training and development platform, Stepping Stones
  • Employee Assistance Program with Hospitality Action
  • Enhanced Maternity & Paternity package
  • Refer a Friend Bonus up to £1500
  • Instant access to pay you have already earned through EarlyPay
  • 50% off food at any Heartwood Inns or Brasserie Blanc
  • 20% off food at any Heartwood Inns or Brasserie Blanc with friends and family discount
  • 10% off company gift cards
  • A thoughtful gift to celebrate your birthday
  • Long Service Recognition Awards

About Us:

Heartwood Collection is a multi-award-winning hospitality group with 14 Brasserie Blancs, 24 Pubs including sites with rooms, and more coming soon. We aim to grow to 61 sites by 2027 and include pubs with rooms, adding up to 500 bedrooms to The Collection in the next 4 years. We are committed to providing our staff with a supportive and inclusive work environment, where they can develop their skills and knowledge and achieve their career goals.

Why Join Us:

At Heartwood Collection, we value our staff and offer a range of benefits and opportunities to support their career development and well-being. We are committed to providing exceptional customer service and driving business growth, and we believe that our staff are the key to our success. If you are a motivated and experienced Deputy General Manager looking for a new challenge, we would love to hear from you.

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