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Administrative Assistant

4 weeks ago


Bath, Bath and North East Somerset, United Kingdom Anchor Full time

Job Summary:

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Anchor. As an Administrative Assistant, you will be responsible for providing administrative support to our team, including managing transactions, maintaining accurate records, and ensuring compliance with financial procedures.

Key Responsibilities:

  • Implement and maintain effective administration and financial systems to meet location, customer, and external requirements.
  • Provide accurate information as required and ensure admin processes and documentation are in place.
  • Manage transactions in line with financial procedures and ensure reporting systems are maintained in the absence of the manager.
  • Comply with CQC essential standards and Anchor procedures.

Requirements:

  • Level 2 Business Administration or Customer Service Level 2.
  • Previous experience of working in an office environment.
  • Understanding of financial procedures, debt management, income collection, and payroll processes, along with budget management.
  • Managing customers' personal monies and an understanding of confidentiality and data protection within a care setting.
  • Health & safety in the workplace.

Benefits:

  • Pension plan – contribute between 4% and 8% and we'll match it or better.
  • Quick and easy pension transfer service.
  • Savings and financial advice, loans, free life assurance.
  • Discounts on shopping, holidays, phones, technology, and more.

About Anchor:

Anchor is England's largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life.

We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live, and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development, and improved facilities.

A Rewarding Environment:

From health and happiness to finance and your career, we'll give you all the support you need.

Health & Happiness:

  • Gym, fitness, and wellbeing discounts.
  • Mental health support.
  • Flexible working options.

Finance:

  • Pension plan – contribute between 4% and 8% and we'll match it or better.
  • Quick and easy pension transfer service.
  • Savings and financial advice, loans, free life assurance.
  • Discounts on shopping, holidays, phones, technology, and more.

Career:

  • Ongoing personal and professional development programme.
  • Leadership Pathways online learning resources.
  • Career progression and promotion opportunities.

Celebrating Diversity, Celebrating You:

Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other.

We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+, and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice, and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others.

We are a member of Inclusive Employers, a Stonewall Diversity Champion, and a signatory to the Care Leaver Covenant and HouseProud Pledge schemes.