Sales and Service Professional

12 hours ago

Basingstoke, Hampshire, United Kingdom Office Angels Full time
{"h1": "Sales and Service Executive Opportunity", "p": "We are seeking a highly motivated and customer-focused professional to join our team as a Sales and Service Executive. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our Area Sales Managers, while also driving sales growth and revenue.

Key Responsibilities:

* Provide sales and service support to multiple Area Sales Managers by helping them reach annual sales targets.
* Process a wide variety of calls, identify service problems and initiate appropriate action.
* Attempt First Call Resolution (FCR) for all customer calls, utilising problem solving skills and available resources.
* Work with Area Sales Managers to coordinate outbound sales and service phone calls.
* Maximise up-sell opportunities on inbound customer service phone calls.
* Utilise CRM system to record, track and manage all customer interactions.
* Maintain and enhance customer relationships by building trust and resolving issues promptly and completely.

Company Benefits:

* 23 days annual leave plus birthday off
* 5.5% Pension contribution
* £250 wellbeing voucher such as gym membership etc
* Access to Health Shield
* Sports and Leisure club
* Bupa Private Medical plan after 3 months
* Staff discount
* Free Parking

If you have the skills and experience required for this role, please apply today.

Note: Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role, your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
"}

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