Qualifications Coordinator

2 months ago


Aylesbury, United Kingdom FS1 Recruitment Full time
Qualifications Assistant Opportunity

We are seeking a highly organized and detail-oriented Qualifications Assistant to join our team at FS1 Recruitment. As a key member of our team, you will provide administrative support to our Qualifications Team Leaders and maintain our database and paper records.

Key Responsibilities:
  • Manage and maintain accurate and up-to-date qualification-related documentation
  • Resolve qualification and examination issues, working closely with stakeholders to deliver exceptional customer service
  • Respond to queries related to qualifications via email, web chat, and phone, providing consistently high levels of customer service
  • Communicate with the Membership Panel to coordinate availability for application reviews
Requirements and Skills:
  • Excellent time management and organizational skills
  • High attention to detail and accuracy
  • Strong communication skills, both verbal and written, to effectively interact with stakeholders
  • Good problem-solving skills
  • Ability to build and maintain strong relationships with customers and colleagues
Benefits:
  • 25 days holiday + Bank Holidays
  • Private healthcare and dental cover after probationary period
  • Pension scheme
  • Life assurance at four times salary
  • Salary sacrifice schemes
  • Free parking on site
  • One paid volunteering day per year
  • Hybrid/flexible working options available


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