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Quality and Improvement Manager

2 months ago


Coventry, Coventry, United Kingdom the-mtc Full time
Quality and Improvement Lead

We are seeking a highly skilled Quality and Improvement Lead to join our Quality Team at the Manufacturing Technology Centre (MTC). As a key member of our team, you will be responsible for developing and implementing quality management systems, ensuring compliance with industry standards, and driving continuous improvement initiatives.

Key Responsibilities:
  • Develop and maintain quality management systems, including project-level QMS, to meet customer contractual requirements.
  • Manage and develop the project Quality team to ensure effective implementation of quality processes.
  • Conduct quality audits and inspections to ensure compliance with industry standards and customer requirements.
  • Document and formalize processes to ensure robust and practicable quality management.
  • Review customer and contract requirements to ensure alignment with quality objectives.
  • Establish and maintain quality controls and documentation procedures.
  • Work with Procurement to establish quality requirements from external suppliers.
  • Monitor performance and gather data to identify areas for improvement.
  • Develop and own the project Quality Assurance strategy in line with project requirements and overall MTC Quality strategy.
  • Review and suggest improvements to existing policies and procedures.
  • Manage the resolution of internal and external quality issues through effective root cause analysis and action planning.
  • Manage the project internal audit programme and participate in external audits.
  • Liaise with managers and staff to provide training and support for quality standards.
Requirements:
  • Good working knowledge of Quality Management and ISO 9001 & AS9100 standards.
  • Understanding of customer journey and experience.
  • Quality planning and relevant standards, e.g. AQAP.
  • Good numeracy skills and ability to work with data.
  • Excellent presentation skills.
  • Auditing best practice.

In addition, we are looking for a candidate with:

  • Background in civil nuclear/aerospace quality management systems.
  • Significant experience in an analogous role.
  • Degree-level education.
  • Member of or working towards membership of an appropriate professional body.
  • A high degree of personal motivation.
  • Ability to work in a matrix management structure and lead change.
  • Ability to work within a team and provide support to team members.

The MTC is an internationally renowned research and development organisation, bridging the gap between academia and manufacturing. We work with some of the most advanced manufacturing equipment in the world to develop and demonstrate new technologies on an industrial scale. Our engineers, scientists, and technicians collaborate with industry, academia, and other institutions to advance manufacturing capabilities and improve business efficiency, capability, and competitiveness.

As a Quality and Improvement Lead at the MTC, you will be part of a dynamic team that is shaping the future of manufacturing. If you are a motivated and experienced professional with a passion for quality and improvement, we encourage you to apply for this exciting opportunity.