Customer Experience Director

3 days ago


Poole, United Kingdom Hollywood Bowl Group Full time
About Us:

Hollywood Bowl Group is a leading experiential family entertainment company with 74 centres across the UK and 13 centres in Canada.

We're proud to offer a unique and exciting work environment where you can develop your skills and career.

This is a fantastic opportunity to join our team as an Assistant Manager and contribute to our mission of bringing families and friends together for affordable fun and healthy competition.

Key Responsibilities:

  • Driving business growth and improving customer satisfaction through exceptional customer experiences.
  • Ensuring the highest standards of operational excellence in all areas of the centre.
  • Working closely with the General Manager to achieve business objectives and financial targets.

Requirements:

  • A minimum of 1 year's management experience in a similar industry.
  • A strong passion for customer service and a desire to drive business growth.
  • Excellent communication and interpersonal skills.


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