Facilities Manager

3 days ago


Ipswich, Suffolk, United Kingdom WTW Full time

We are seeking a highly skilled Facilities Manager to join our expanding insurance facilities team at WTW. The successful candidate will be responsible for liaising with facility insurers and the client service teams to support the delivery of outstanding client service and to maximise the use of the facilities.

Key Responsibilities:

  • Communicate effectively with all parties to maximise the use of facilities and service delivery levels
  • Ensure that performance is in accordance with key performance indicators (metrics) / SLAs and where appropriate report exceptions
  • Develop a strong relationship with the Client Service Teams and Facility Insurers
  • Assist with the loading of data onto the relevant Insurer and WTW Systems
  • Operate in accordance with standard team operating procedures and contribute to refinement of procedures for policy production under facilities

Requirements:

  • Articulate with ability to communicate complex issues both verbally and in writing
  • Use of word and excel to intermediate level


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