Marie Curie UK Helpline Supporter
6 days ago
About Marie Curie UK
Marie Curie UK is a leading charity dedicated to providing end-of-life care and support to individuals and families affected by terminal illness. Our mission is to ensure that everyone has access to the best possible quality of life while living with a terminal illness.
About the Role
We are seeking a Support Line Officer to join our Information and Support Team. As a Support Line Officer, you will play a vital role in providing personalized support to individuals affected by terminal illness, their families, and friends. You will be responsible for responding to a variety of enquiries, addressing emotional concerns, and directing individuals to the resources they need.
Key Responsibilities
- Respond to enquiries from individuals affected by terminal illness, their families, and friends, addressing practical and emotional concerns.
- Utilize resources available through the Marie Curie Information and Support Service to address enquiries and direct individuals to the support they require.
- Apply relevant safeguarding procedures to ensure the safety and wellbeing of individuals contacting the helpline.
- Accurately record information into the database, ensuring data quality and data protection guidelines.
Requirements
- Excellent communication skills and a warm, caring, and compassionate approach.
- A genuine interest in helping others, with patience, adaptability, and a commitment to delivering an excellent customer experience.
- Ability to work in a challenging environment, with a patient and resilient approach.
- Background in office administration or customer service experience, preferably in a charity, health, or social care setting.
- Experience in a customer care or helpline role is beneficial.
What We Offer
- A competitive salary and annual leave allowance.
- Continuous professional development and industry-leading training programs.
- A season ticket loan and defined contribution pension scheme.
- Hybrid working and a range of employee benefits.
-
Terminal Illness Support Coordinator
7 days ago
Newport, Newport, United Kingdom Marie Curie UK Full timeAbout Marie Curie UKMarie Curie UK is a leading charity dedicated to providing end-of-life care and support to individuals and families affected by terminal illness. Our mission is to ensure that everyone has access to the best possible quality of life while living with a terminal illness.Job SummaryWe are seeking a Support Line Officer to join our...
-
Terminal Illness Support Coordinator
6 days ago
Newport, Newport, United Kingdom Marie Curie UK Full timeAbout Marie Curie UKMarie Curie UK is a leading charity dedicated to providing end-of-life care and support to individuals and families affected by terminal illness. Our mission is to ensure that everyone has access to the best possible quality of life while living with a terminal illness.Job SummaryWe are seeking a Support Line Officer to join our...
-
Support Line Officer
6 days ago
Newport, Newport, United Kingdom Marie Curie UK Full timeAbout Marie Curie UKMarie Curie UK is a leading charity dedicated to providing end-of-life care and support to individuals and families affected by terminal illness. Our mission is to ensure that everyone has access to the best possible quality of life while living with a terminal illness.Job SummaryWe are seeking a highly skilled and compassionate Support...
-
Support Line Officer
7 days ago
Newport, Newport, United Kingdom Marie Curie UK Full timeAbout Marie Curie UKMarie Curie UK is a leading charity dedicated to providing end-of-life care and support to individuals and families affected by terminal illness. Our mission is to ensure that everyone has access to the best possible quality of life while living with a terminal illness.Job SummaryWe are seeking a highly skilled and compassionate Support...
-
Customer Service Representative
8 hours ago
Newport, Newport, United Kingdom Gap Personnel - Cardiff Full timeWe are currently recruiting a permanent Customer Service Representative to cover a Spanish helpline for an established client based in the UK.The vacancy is a full-time, permanent position with a starting salary of £24,000.The candidate will be based in the UK and will work on a rota basis, Monday to Thursday and Friday.The role would suit a keen problem...
-
Customer Service Representative
5 hours ago
Newport, Newport, United Kingdom Gap Personnel - Cardiff Full timeWe are currently recruiting a permanent Customer Service Representative to cover a Spanish helpline for an established client based in the UK.The vacancy is a full-time, permanent position with a starting salary of £24,000.The candidate will be based in the UK and will work on a rota basis, Monday to Thursday and Friday.The role would suit a keen problem...
-
Financial Support Specialist
5 hours ago
Newport, Newport, United Kingdom Brook Street UK Full timeJob OverviewWe are seeking a highly organized and detail-oriented Bookkeeper/Finance Assistant to join our team at Brook Street UK.Main Responsibilities:To accurately record and maintain financial data in our online system.To provide administrative support to the Sales Admin team, ensuring seamless day-to-day operations.To ensure company vehicles are...
-
Financial Support Specialist
2 hours ago
Newport, Newport, United Kingdom Brook Street UK Full timeJob OverviewWe are seeking a highly organized and detail-oriented Bookkeeper/Finance Assistant to join our team at Brook Street UK.Main Responsibilities:To accurately record and maintain financial data in our online system.To provide administrative support to the Sales Admin team, ensuring seamless day-to-day operations.To ensure company vehicles are...
-
Developing Mental Health Practitioner
3 weeks ago
Newport, Newport, United Kingdom Southern Health NHS Foundation Trust Full timeAbout This Opportunity Southern Health NHS Foundation Trust is seeking dedicated and compassionate individuals to join our Crisis Pathway as Trainee Senior Mental Health Practitioners. This unique development program offers a pathway to a Band 6 position upon successful completion of the learning and development phase. Your Role As a Trainee Senior Mental...
-
Interim Talent Acquisition Specialist
4 weeks ago
Newport, Newport, United Kingdom The Best Connection Full time £30,500Join Our Team at The Best Connection If you are driven, embrace challenges, and seek a fulfilling career that positively impacts lives, this opportunity may be perfect for you. Who We Are Looking For: Experienced Senior Talent Acquisition Consultant? We offer a company car scheme or a car allowance of £400 per month. Experienced Talent Acquisition...
-
IT Support Specialist
24 hours ago
Newport, Newport, United Kingdom Stable Full timeJob Opportunity at StableI have an excellent opportunity for a 2nd line Service Desk Analyst for a rapidly expanding company based in the UK.The company is growing very quickly and this role is offering significant career progression.The role would be Hybrid with 2-3 days in our UK office.Salary would be up to £50K with excellent Benefits.The Role:Based in...
-
IT Support Specialist
22 hours ago
Newport, Newport, United Kingdom Stable Full timeJob Opportunity at StableI have an excellent opportunity for a 2nd line Service Desk Analyst for a rapidly expanding company based in the UK.The company is growing very quickly and this role is offering significant career progression.The role would be Hybrid with 2-3 days in our UK office.Salary would be up to £50K with excellent Benefits.The Role:Based in...
-
Floorcare Service Technician
2 days ago
Newport, Newport, United Kingdom phs Group Full timeAbout the RoleWe are seeking a skilled and dedicated Floorcare Service Technician to join our team at phs Group. As a Floorcare Service Technician, you will play a vital role in ensuring the highest standards of hygiene and cleanliness for our customers.Key ResponsibilitiesDrive a phs van in the Newport area to visit customer premises to collect and...
-
Floorcare Service Technician
2 days ago
Newport, Newport, United Kingdom phs Group Full timeAbout the RoleWe are seeking a skilled and dedicated Floorcare Service Technician to join our team at phs Group. As a Floorcare Service Technician, you will play a vital role in ensuring the highest standards of hygiene and cleanliness for our customers.Key ResponsibilitiesDrive a phs van in the Newport area to visit customer premises to collect and...
-
Executive Officer
7 days ago
Newport, Newport, United Kingdom Brook Street UK Full timeJob DescriptionRole Overview: We are seeking a highly organized and self-motivated Executive Officer to join our team at the Home Office. As an Executive Officer, you will provide administrative support to the wider HOLO team, as well as colleagues in local authorities and other partner organizations.Key Responsibilities:Provide administrative support to the...
-
Installation Specialist
24 hours ago
Newport, Newport, United Kingdom PHS Group Limited Full timeJob Description**Technical Installer Role at PHS Group Limited**We are seeking a skilled and experienced Technical Installer to join our team at PHS Group Limited. As a Technical Installer, you will play a crucial role in installing and maintaining our range of washroom products, including water management systems and flow savers.Key Responsibilities:Install...
-
Installation Specialist
1 day ago
Newport, Newport, United Kingdom PHS Group Limited Full timeJob Description**Technical Installer Role at PHS Group Limited**We are seeking a skilled and experienced Technical Installer to join our team at PHS Group Limited. As a Technical Installer, you will play a crucial role in installing and maintaining our range of washroom products, including water management systems and flow savers.Key Responsibilities:Install...
-
Installation Specialist
4 days ago
Newport, Newport, United Kingdom PHS Group Limited Full timeJob Description**Technical Installer Role at PHS Group Limited**We are seeking a skilled Technical Installer to join our team in the Newport area. As a Technical Installer, you will play a crucial role in serving the needs of our customers by installing and maintaining our range of washroom products, including water and drainage systems.Key...
-
Installation Specialist
4 days ago
Newport, Newport, United Kingdom PHS Group Limited Full timeJob Description**Technical Installer Role at PHS Group Limited**We are seeking a skilled Technical Installer to join our team in the Newport area. As a Technical Installer, you will play a crucial role in serving the needs of our customers by installing and maintaining our range of washroom products, including water and drainage systems.Key...
-
Sunday Sales Associate
22 hours ago
Newport, Newport, United Kingdom Age Uk Full timeAbout the RoleWe are seeking a skilled and enthusiastic Sunday Sales Assistant to join our team at Age UK. As a Sunday Sales Assistant, you will be responsible for providing a high-quality retail service, managing stock, and promoting Gift Aid to our valued customers.Key ResponsibilitiesManage stock, including receiving, storing, and displaying...