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Customer Service Representative

2 months ago

Glasgow, United Kingdom Search Full time

Job Title: Outbound Customer Service

Job Type: Temporary, Full-time

Duration: Approximately 8 weeks

Pay: £12-14 per hour depending on experience

Work Schedule: Monday to Friday, shifts between 6am and 8pm

Hours: 35 hours per week

Location: Remote

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for making outbound calls to third-party customers, confirming their details, and updating them in our new system.

Responsibilities:

  • Make outbound calls to third-party customers to confirm their details
  • Update customer information in our new system
  • Provide exceptional customer service and resolve any issues that may arise
  • Meet or exceed daily call targets

Requirements:

  • Demonstrated experience in a high-volume phone-based role
  • Exceptional communication and interpersonal skills
  • Proficiency in IT and typing
  • Confidence in making outbound calls

About Us:

Search is a leading recruitment agency that specializes in placing talented individuals in temporary and permanent roles. We are committed to providing our clients with exceptional service and our candidates with a positive and supportive experience.