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Catering Operations Manager
2 months ago
Key Responsibilities
As a Catering Manager at CH&CO, you will be responsible for ensuring that client expectations of food and service are consistently delivered and measured in line with the company brand.
Key Performance Indicators
- Ensure that food and service standards are consistently met and exceeded.
- Develop and implement strategies to improve customer satisfaction and loyalty.
- Monitor and report on key performance indicators, including customer feedback and sales data.
Relationship Management
You will be the primary point of contact for clients and will be responsible for building and maintaining strong relationships with them.
Finance
You will be responsible for ensuring that the site achieves its financial targets and for identifying and implementing strategies to overcome any financial shortfalls.
Team Management
You will be responsible for managing and developing a team of Front of House staff and the Head Chef, including providing performance management and appraisals.
Health and Safety
You will be responsible for ensuring that the site complies with all relevant health and safety regulations and procedures.
What's in it for you?
As a Catering Manager at CH&CO, you will have access to a range of benefits and development opportunities, including personal development and training, life assurance, pension scheme, holiday allowance, private medical eligibility, eye care, and a great wellbeing strategy.
