Catering Operations Manager

4 weeks ago


Newport, Newport, United Kingdom CH&CO Full time

Key Responsibilities

As a Catering Manager at CH&CO, you will be responsible for ensuring that client expectations of food and service are consistently delivered and measured in line with the company brand.

Key Performance Indicators

  • Ensure food and service standards are met and exceeded
  • Develop and implement strategies to improve customer satisfaction
  • Manage and maintain high-quality food and beverage offerings

Relationship Management

You will be the primary point of contact for clients and will be responsible for building and maintaining strong relationships with them.

Financial Management

You will be responsible for ensuring the site achieves financial targets and making adjustments as needed to meet budget requirements.

Team Management

You will lead and manage a team of Front of House staff and the Head Chef, providing guidance and support to ensure the delivery of exceptional service.

Health and Safety

You will be responsible for maintaining a safe and healthy work environment, adhering to COSHH and HACCP procedures.

What's in it for you?

As a Catering Manager at CH&CO, you will have access to a range of benefits and development opportunities, including personal development and training, life assurance, pension scheme, holiday allowance, and more.



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