Hotel Front Desk Associate
2 months ago
**Job Summary**
We are seeking a highly skilled and customer-focused Hotel Receptionist to join our team at ibis Styles London Gatwick Airport. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that our hotel is a welcoming and comfortable environment for all visitors.
**Key Responsibilities:**
- Provide warm and personalized welcome to guests, responding to their queries and resolving any issues in a timely and professional manner.
- Manage guest check-in and check-out processes, ensuring accuracy and efficiency.
- Process payments and handle guest transactions with a high level of accuracy and attention to detail.
- Respond to guest inquiries and resolve any issues or concerns in a prompt and professional manner.
- Work collaboratively with other hotel teams to ensure seamless delivery of services and high levels of guest satisfaction.
**Requirements:**
- Excellent communication and interpersonal skills, with the ability to build strong relationships with guests and colleagues.
- Proven experience in a customer-facing role, preferably in the hospitality industry.
- Ability to work effectively in a fast-paced environment, with a high level of accuracy and attention to detail.
- Basic computer skills and proficiency in hotel software systems.
- Availability to work a variety of shifts, including evenings, weekends, and public holidays.
**What We Offer:**
- A competitive salary and benefits package.
- Opportunities for career progression and professional development.
- A dynamic and supportive work environment.
- A chance to work with a global hospitality company and be part of a diverse and inclusive team.
**Accommodation and Benefits:**
We offer a range of benefits, including a competitive salary, comprehensive training and development opportunities, and a range of employee discounts and perks. Our hotel is located in a vibrant and bustling area, with easy access to public transportation and local amenities.
**About Us:**
Accor is a global hospitality company that operates a portfolio of brands, including ibis Styles. We are committed to delivering exceptional guest experiences and creating memorable moments for our customers. Our team is passionate about hospitality and dedicated to providing outstanding service and support to our guests.
-
Hotel Front Desk Associate
2 months ago
Crawley, West Sussex, United Kingdom Accor Full timeHotel Receptionist Job DescriptionWe are seeking a friendly and welcoming Hotel Receptionist to join our team at ibis Styles London Gatwick Airport. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Check guests...
-
Hotel Front Desk Associate
2 months ago
Crawley, West Sussex, United Kingdom Accor Full timeHotel Receptionist Job DescriptionWe are seeking a friendly and welcoming Hotel Receptionist to join our team at ibis Styles London Gatwick Airport. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Check guests...
-
Hotel Front Desk Representative
6 days ago
Crawley, West Sussex, United Kingdom Sandman Hotel Group Full timeWe are seeking a highly skilled and customer-focused Guest Service Agent/Receptionist to join our team at The Sandman Hotel Group. As the first point of contact for our guests, you will be responsible for providing a warm and welcoming experience, ensuring that every guest feels valued and cared for.Key Responsibilities:Provide exceptional customer service,...
-
Hotel Front Desk Agent
3 weeks ago
Crawley, West Sussex, United Kingdom Accor Full timeHotel Receptionist Job DescriptionWe are seeking a friendly and welcoming Hotel Receptionist to join our team at ibis Styles London Gatwick Airport. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring our guests have a great stay.Key Responsibilities:Check guests in and out, answering...
-
Hotel Front Desk Agent
3 weeks ago
Crawley, West Sussex, United Kingdom Accor Full timeHotel Receptionist Job DescriptionWe are seeking a friendly and welcoming Hotel Receptionist to join our team at ibis Styles London Gatwick Airport. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring our guests have a great stay.Key Responsibilities:Check guests in and out, answering...
-
Front Desk Associate
2 weeks ago
Crawley, West Sussex, United Kingdom Crimson Hotels Full timeRole OverviewCrimson Hotels is seeking a skilled Front Desk Associate to join its team at the Crowne Plaza London Gatwick Hotel. As a key member of the hotel's front office team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesMeet and greet guests, checking them in and out, and...
-
Front Desk Associate
1 week ago
Crawley, West Sussex, United Kingdom Crimson Hotels Full timeAt Crimson Hotels, we're seeking a skilled Front Desk Associate to join our team at the Crowne Plaza London Gatwick Hotel. As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service and ensuring a seamless guest experience.The ideal candidate will possess excellent communication skills, a strong attention to...
-
Hotel Front Desk Agent
4 weeks ago
Crawley, West Sussex, United Kingdom Accor Full timeHotel Receptionist Job DescriptionWe are seeking a friendly and welcoming Hotel Receptionist to join our team at ibis Styles London Gatwick Airport. As a key member of our front office team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Check...
-
Hotel Front Desk Agent
4 weeks ago
Crawley, West Sussex, United Kingdom Accor Full timeHotel Receptionist Job DescriptionWe are seeking a friendly and welcoming Hotel Receptionist to join our team at ibis Styles London Gatwick Airport. As a key member of our front office team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Check...
-
Front Desk Coordinator
6 days ago
Crawley, West Sussex, United Kingdom Crimson Hotels Full timeAt Crimson Hotels, we are passionate about creating meaningful experiences and connecting people through exceptional hospitality. Our Crowne Plaza London Gatwick Airport hotel is a vital part of our dynamic team, and we are seeking a skilled Front Desk Coordinator to join us.As a Front Desk Coordinator, you will play a crucial role in ensuring exceptional...
-
Front Desk Associate
6 days ago
Crawley, West Sussex, United Kingdom Bloc Hotel Operations Ltd - Gatwick Full timeAbout us Bloc Hotel Operations Ltd - Gatwick is a dynamic and innovative short-stay hotel that aims to redefine the boundaries and expectations for hospitality. As a Reception Team Member, you will be part of a proactive and purposeful team that prioritizes guest satisfaction and comfort.About the role This role involves working a variety of shifts,...
-
Hotel Guest Service Representative
2 weeks ago
Crawley, West Sussex, United Kingdom Splendid Hospitality Group Full timeJob SummaryWe are seeking a highly motivated and friendly Resident Services Assistant to join our team at Holiday Inn Express London Gatwick - Crawley. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring the smooth operation of the hotel, and maintaining a clean and welcoming environment.Key...
-
Hotel Duty Manager
4 weeks ago
Crawley, West Sussex, United Kingdom Whitbread Full timeHotel Duty Manager Job DescriptionAs a Hotel Duty Manager at Premier Inn, you will be responsible for ensuring a seamless and welcoming experience for our guests. You will work closely with our leadership and housekeeping teams to maintain high standards of service and quality.Key Responsibilities:Manage the day-to-day operations of the hotel, including...
-
Hotel Duty Manager
4 weeks ago
Crawley, West Sussex, United Kingdom Whitbread Full timeHotel Duty Manager Job DescriptionAs a Hotel Duty Manager at Premier Inn, you will be responsible for ensuring a seamless and welcoming experience for our guests. You will work closely with our leadership and housekeeping teams to maintain high standards of service and quality.Key Responsibilities:Manage the day-to-day operations of the hotel, including...
-
Front Desk Associate
3 weeks ago
Crawley, West Sussex, United Kingdom Crimson Hotels Full timeReceptionist Job DescriptionWe are seeking a skilled and friendly Receptionist to join our team at the Crowne Plaza London Gatwick Hotel. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Meet and greet guests, checking them in and out, and ensuring...
-
Front Desk Associate
3 weeks ago
Crawley, West Sussex, United Kingdom Crimson Hotels Full timeReceptionist Job DescriptionWe are seeking a skilled and friendly Receptionist to join our team at the Crowne Plaza London Gatwick Hotel. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Meet and greet guests, checking them in and out, and ensuring...
-
Front of House Team Member
4 weeks ago
Crawley, West Sussex, United Kingdom Whitbread Full timeFront of House Team Member OpportunityWe are seeking a friendly and customer-focused individual to join our team as a Front of House Team Member at Premier Inn in Crawley. As the face of our hotel, you will be responsible for providing exceptional customer service and ensuring that our guests have a comfortable and enjoyable stay.Key Responsibilities:Provide...
-
Front of House Team Member
4 weeks ago
Crawley, West Sussex, United Kingdom Whitbread Full timeFront of House Team Member OpportunityWe are seeking a friendly and customer-focused individual to join our team as a Front of House Team Member at Premier Inn in Crawley. As the face of our hotel, you will be responsible for providing exceptional customer service and ensuring that our guests have a comfortable and enjoyable stay.Key Responsibilities:Provide...
-
Front Desk Associate
1 month ago
Crawley, West Sussex, United Kingdom Crimson Hotels Full timeReceptionist Job DescriptionWe are seeking a skilled and friendly Receptionist to join our team at the Crowne Plaza London Gatwick Hotel. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Meet and greet guests, checking them in and out, and ensuring...
-
Front Desk Associate
1 month ago
Crawley, West Sussex, United Kingdom Crimson Hotels Full timeReceptionist Job DescriptionWe are seeking a skilled and friendly Receptionist to join our team at the Crowne Plaza London Gatwick Hotel. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Meet and greet guests, checking them in and out, and ensuring...