Technical Support Professional
7 days ago
Job Summary:
">We are seeking an experienced ICT Assistant to join our team in Cambridge. As a key member of our technical support team, you will be responsible for providing technical assistance to employees across various locations.
">Key Responsibilities:
">- ">
- Provide technical support to employees via phone, email, and in-person">
- Maintain and upgrade hardware and software systems">
- Liaise with external providers to resolve technical issues">
- Process administrative tasks related to ICT">
Requirements:
">- ">
- At least 3 years of experience in a similar role">
- Relevant IT certifications (e.g., CompTIA A+)">
- Excellent communication and interpersonal skills">
- Ability to work independently and as part of a team">
- Flexibility to work varied shifts, including evenings and weekends">
Salary and Benefits:
">We offer a competitive salary range of £35,000 - £45,000 per annum, a generous pension contribution, attractive annual leave allowance, and life insurance.
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