Technical Field Service Professional
3 weeks ago
Responsibilities and Expectations:
Installation and Maintenance:
- Install, configure, and test security systems
- Perform routine maintenance tasks to ensure optimal system performance
- Troubleshoot and resolve technical issues in a timely manner
Customer Service:
- Provide professional and courteous service to customers
- Respond to queries and concerns in a prompt and efficient manner
- Collaborate with colleagues to achieve excellent customer satisfaction rates
Working Environment:
The successful candidate will work from our office in St Ives, covering areas including Cambridge, Peterborough, Newmarket, Bedford, Kettering, and Bury St Edmunds. This role requires regular travel within these areas and occasional overnight stays.
What We Offer:
This exciting opportunity comes with a competitive salary range of £35,000 - £38,000 (DOE) and an OTE of £40-£45k, plus a comprehensive benefits package including training and development opportunities, van, door-to-door pay, company uniform, overtime pay, pension scheme, phone allowance, and more.
Requirements:
- 2+ years of experience working with security systems as a Service Engineer
- Strong technical knowledge and problem-solving skills
- Excellent communication and customer service skills
- Ability to work independently and as part of a team
- Valid driver's license and reliable vehicle
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